Teller - Winona, MN

Affinity Plus • Winona, MN

1d • $17 - $20 • Onsite

About The Position

At Affinity Plus every employee understands how their work affects our members experience and we strive to provide an experience that can't be found anywhere else. Great service starts with great employees and that is why we focus on providing not only the best place our members will ever bank but the best place our employees will ever work. Between our one of a kind culture, incredible benefits, and work/life balance; we believe you will feel the Affinity Plus difference. Position Overview: A Member Advisor interacts with our members through the lobby, drive thru, phone and remote services channels. In this role, a Member Advisor will assist members with every day transactions including deposits, cashing checks, transfers, etc… In addition this role will provide card support and assist members with Online Banking, all the while working to build strong and trusting relationships with our members.

Requirements

• 1+ years of customer service or professional experience working with people and/or cash handling experience required
• Aptitude to work independently as well as part of a team and ability to collaborate with others
• Strong verbal and written communication skills
• Time Management skills and the ability to prioritize workload based on department and member needs
• Flexibility to adapt and succeed in a dynamic environment
• Ability and drive to provide exceptional service to members and employees
• Intermediate computer skills and the ability to navigate between multiple systems with ease
• Consistent and reliable attendance is a required essential function of this role to meet the needs of the department/team and organization.

Responsibilities

• Assist members with accurately and efficiently processing transactions, such as deposits, withdrawals, payments, or cashier’s checks
• Provide education to our members on self-serve options
• Verify endorsements and proper identification on deposit transactions
• Execute wire or ACH transferring of funds
• Instant issue debit, credit, and gift cards
• Troubleshoot credit or debit card issues, online banking questions, or other general account related questions and issues
• Balance and maintain personal cash drawer and branch vault, and appropriate currency logs if applicable
• Other duties as assigned

Benefits

• Affinity Plus offers a comprehensive Total Rewards package that goes beyond base pay.
• In partnership with the State of MN Employer Group, Affinity Plus provides low-cost medical, dental and vision insurance coverage options.
• Additionally, Affinity Plus frontloads all sick time hours and a portion of vacation hours for all new employees, offers a variety of paid leave options, a monthly wellness benefit, and immediate 401K matching up to 5%.
• Our Total Rewards philosophy is designed to support your well-being and growth while fostering a fair and inclusive workplace.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees