Teller

Michigan Educational Credit Union • Livonia, MI

14h • Onsite

About The Position

The Teller position is responsible for receiving and processing deposits, checks, payments, and other transactions, as well as issuing money orders, travelers checks, and other drafts. This role requires representing the credit union in a manner that maintains and expands positive relations with all members, potential members, and co-workers. It involves complying with all company policies, procedures, and regulations, and providing exceptional member service skills, including knowledge, adaptability, patience, attentiveness, positive communication, time management, and a willingness to learn, alongside efficient and accurate transaction processing.

Requirements

• Oral Communication Skills
• Written Communication Skills
• Reading Skills
• Member Relations
• Member Service
• Diplomacy
• Filing
• Math Aptitude
• Professionalism
• Computer Literacy
• Keyboard Skills
• Time Management
• High School Diploma or Equivalent

Nice To Haves

• Prior work-related experience helpful

Responsibilities

• Represent the credit union in a manner that maintains and expands positive relations with all members, potential members, and co-workers.
• Comply with all company policies, procedures and regulations.
• Providing exceptional member service skills (i.e. knowledge, adaptability, patience, attentiveness, positive communication, time management, and willingness to learn), as well as efficent and accuate transaction processing.
• Maintaining an adequate cash drawer at all times. Including buying/selling currency from the vault as necessary and balancing your teller drawer throughout the workday.
• Maintaining the appearance of the teller line, and personal teller window.
• Maintaining the highest level of confidentiality with all information obtained.
• Opening and closing branch procedures. Including but not limited to loading check printers, money order machine, stocking printers with paper, turning off personal heaters, opening/closing drive thru lanes, Etc.
• Assisting other departments as needed. (Home Equity, Credit Cards, Loans, Accounting, Filing, Reception, Marketing, Member Service, Scanning, etc.)
• Assist with training new tellers
• Answering member inquires, consult other departments as needed.
• Complete and pass BVS training tests
• Record and submit CTR/SAR information
• Answering phone calls
• Ordering supplies for branch, as well as organizing incoming shipments in the stock room. (stocking paper, supplies, MECU forms etc.)
• Verify all coin rolls and cash given by members and prepare coin for outgoing shipment.
• Printing, folding, and stamping daily notices.
• Process basic Teller transactions. Including but not limited to deposits, withdrawals, loan payments, loan payoffs, loan advances, IRA contributions, charge off payments, fair share payments, night drop transactions.
• Printing statements, transaction history, termination statements for members.
• Processing check orders.
• Process verification of deposits
• Process foreign checks (Canadian)
• Process travel notices.
• Process non-member cashing members checks.
• Process mail payment checks daily
• Process credit card payments and cash advances.
• Issue Cedar Point tickets daily and balance monthly.
• Process address changes
• Process drive-thru transactions.
• Perform other related duties as assigned.

Benefits

• Generous benefits package including affordable medical, dental and vision coverage
• paid holidays
• vacations
• 401(k) plan
• employer profit sharing contributions
• flexible spending accounts

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees