Teller

Pioneer Bank • Carlsbad, NM

1d • Onsite

About The Position

Pioneer Bank is seeking a passionate individual to join their team in Carlsbad, NM as a full-time Teller. This role is crucial for delivering top-notch customer service and ensuring smooth financial transactions. The Teller will be responsible for processing various account and loan transactions, cashing checks, maintaining accurate account records, and balancing their cash drawer daily. Additionally, the position involves handling ATM machine balances, cross-selling bank services, receiving loan payments, identifying sales opportunities, and making professional referrals. The Teller is expected to represent Pioneer Bank with courtesy and professionalism in every customer interaction, ensuring prompt, efficient, and accurate service, and building strong customer relationships.

Requirements

• High school diploma or equivalent
• Physical ability to stand for extended periods when providing customer service
• Ability to use a computer keyboard and a 10-key calculator by touch
• Ability to relate and empathize with others while maintaining a friendly, cheerful demeanor
• Ability to read and legibly write up documents for customers
• Strong communication and interpersonal skills
• Basic computer skills

Nice To Haves

• At least 1 year of relative job experience

Responsibilities

• Process savings and checking accounts
• Process loan transactions
• Cash checks
• Maintain accurate account records
• Balance cash drawer daily
• Handle ATM machine balances
• Cross-sell bank services
• Receive payments for various loans
• Identify sales opportunities
• Make professional referrals
• Represent Pioneer Bank with courtesy and professionalism
• Ensure prompt, efficient, and accurate service
• Explain account options

Benefits

• Medical, dental, vision, and life insurance
• 401(k)
• Paid time off (PTO)
• Paid holidays
• Tuition reimbursement

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 11-50 employees