Teller 20- Hour Bilingual- Ridglea

Wells Fargo & Company•Fort Worth, TX

1d•Onsite

About The Position

Wells Fargo is a leading financial services company committed to innovation, empowering communities, and helping customers succeed. They offer a meaningful career with robust benefits, competitive compensation, and programs for work-life balance and well-being, recognized as a top financial services employer. This role is for a Teller within the Consumer, Small & Business Banking division, part of the National Branch Network. Tellers are integral to the local community, providing financial services to residents, employees, and local businesses. This position offers a significant opportunity to build a career at Wells Fargo.

Requirements

6+ months of interacting with customers experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Bilingual speaking and listening proficiency in Spanish/English

Nice To Haves

6+ months of experience interacting with people, demonstrated through work, military, or education
Customer service focus with experience handling complex transactions across multiple systems
Ability to educate and connect customers to technology and share the value of mobile banking options
Ability to interact with integrity and professionalism with customers and team members
Experience working with others on a team to meet customer needs
Cash handling experience
Ability to follow policies, procedures, and regulations
Ability to identify potential fraud/risky accounts and take appropriate action to prevent loss
Well-organized, independent and able to prioritize in a fast-paced environment
Ability to exercise judgment, raise questions to management, and adhere to policy guidelines
Proficient with proactively sourcing, acquiring, building, and maintaining relationships with customers and colleagues

Responsibilities

Support customer engagement by processing teller transactions, sharing digital solutions, and making appropriate introductions to bankers
Complete operational activities while minimizing risks under established policies
Perform routine transactional, operational, and customer support tasks efficiently through knowledge of bank procedures and products, as well as partners across the organization
Receive direction from managers and exercises judgment within defined policies and procedures
Escalate questions and issues to more experienced roles
Interact with customers and individuals to demonstrate care, build relationships, and complete requested transactions
Identify information and services to meet customers financial needs