Teller

Associated Bank • Council Bluffs, IA

20h • Onsite

About The Position

At Associated Bank, the Teller role involves providing exceptional service and support to every customer interaction. In this front-line position, you will be responsible for accurately and efficiently processing transactions, identifying opportunities to meet customer needs, and promoting financial solutions that help clients achieve their goals. This role offers the opportunity to grow your banking knowledge while contributing to a team that values collaboration, integrity, and community impact. Associated Bank strives to create an inclusive culture where different perspectives are valued and recognized as strengths, encouraging growth and development. The bank requires candidates to directly represent themselves and their own experiences during the recruiting and hiring process and conducts a thorough background check on all new hires.

Requirements

• High school diploma or equivalent combination of education and experience
• Up to 2 years of demonstrated customer service experience

Nice To Haves

• Experience in retail banking, cash handling, or financial services

Responsibilities

• Deliver friendly, professional customer service that reflects Associated Bank’s brand promise.
• Accurately and efficiently process customer transactions while following all policies and procedures.
• Identify customer needs and refer them to colleagues for additional financial solutions.
• Promote current offers, products, and services that benefit customers.
• Answer questions and resolve customer concerns with professionalism and care.
• Support daily branch operations, including servicing vaults, night drops, and ATMs as assigned.
• Demonstrate and educate customers on digital and self-service banking tools.
• Collaborate with team members across multiple branches to ensure seamless service.

Benefits

• Supportive, growth-focused team that values your contributions and invests in your development.
• Meaningful career paths
• Community engagement opportunities
• Culture built on respect and teamwork.
• Retirement savings including both 401(k) and Pension plans.
• Paid time off to volunteer in your community.
• Opportunities to connect with others through our diversity-focused Colleague Resource Groups.
• Competitive salaries with professional development and advancement opportunities.
• Well-being programs and incentives
• Parental leave
• Employee stock purchase plan
• Military benefits
• Personal banking, loan, investment and insurance benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 501-1,000 employees