BR 17 TELLER

RCB Bank • Ponca City, OK

4d

About The Position

Responsible for providing excellent customer service and promoting bank products/services while processing transactions and paying out funds in accordance with bank procedures, regulatory and legal compliance requirements.

Requirements

• Customer service and cash handling experience.
• High school
• Ability to learn products and services RCB offers to assist customers.
• Basic clerical and process skills.
• Strong reading, writing and mathematical skills.
• Ability to communicate clearly and effectively with customers and co-workers.
• Ability to manage multiple tasks/projects and deadlines simultaneously.

Responsibilities

• Obtain customer identification, signature and any other necessary pieces of customer information and record all transactions according to regulations and procedures.
• Examine cash, check or other documents submitted for the transaction in order to guard against bank loss.
• Professionally assist customers with concerns and/or questions that may be discussed during the transaction and refer to Supervisor or other departments as needed.
• Work towards achieving continued satisfaction and retention of existing customers by promoting and educating about products that will further benefit their banking experience with RCB Bank.
• Balance drawer at the end of shift and report any outages to Teller Supervisor.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED