Teller/Universal Banker

Stillman Bank • Roscoe, IL

27d • $15 - $19 • Onsite

About The Position

As a teller, you are on the front lines, interacting with customers throughout the day. A positive, outgoing personality is a must. This position performs a variety of deposit transactions and other banking customer services, while ensuring accuracy, courtesy, professionalism, and customer satisfaction. This role looks for opportunities to explain and suggest other products and services to customers.

Requirements

• 17 years of age or older
• Positive, friendly and welcoming personality with excellent verbal communication and interpersonal skills.
• Proficient with computers and standard equipment operation.
• Experienced with cash handling or customer service responsibilities.
• Able to recognize issues of significance and prioritize work.

Responsibilities

• Greet customers in a prompt, professional and friendly manner and support a positive, welcoming and customer-focused environment.
• Assist customers in preparing necessary documents to complete transactions.
• Examine and verify negotiable instruments (such as checks) for customer identity, amount, and endorsements.
• Accept and process deposits and withdrawals to customer accounts using software and scanners, and issue appropriate receipts to customers.
• Count cash and coin manually as needed to complete transactions. Currency and coin count may also be verified using electronic counting devices.
• Cash checks within authorized limits and disburse currency upon verification of signatures and fund availability.
• Receive customer loan and credit payments, property tax payments and safe deposit box rental payments, issuing appropriate receipts.
• Prepare cashier checks and money orders, sells gift cards and license plate stickers, and perform other deposit activities as authorized and assigned.
• Balance cash drawer at designated times daily.
• Assist with determining causes for and correcting unbalanced drawer offages.
• Assist with daily balancing of ATM as assigned.
• Actively suggest products and services to customers by identifying potential needs and explaining solutions available from the bank.
• Accept check orders, address changes and other customer requests and forwards information to the appropriate department for processing.
• Document and report any customer problems or complaints for the daily quality control report.
• Respect and maintain customer privacy and confidentiality at all times.

Benefits

• Paid time off is available up front, including paid vacation time, paid flex (personal) time, paid volunteer time off, and 11 paid holidays.
• We partner with Blue Cross Blue Shield of Illinois to offer 2 health plans, dental insurance, and vision insurance.
• The bank pays for short-term disability, long-term disability, and life insurance on your behalf.
• You can purchase additional life insurance for yourself, a spouse, or dependents at a group rate.
• Discretionary 401k match and profit-sharing contributions are made on your behalf once you have met the eligibility requirements.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed