Teller Supervisor

FIRSTBANK SOUTHWEST • Canyon, TX

1d • Onsite

About The Position

Responsible for providing support to the tellers as well as supervise teller employees.

Requirements

• A minimum of a high school diploma/GED or equivalent experience is required. Equivalent experience: 1 year of experience is equal to 1 year of education.
• A minimum of 3 years’ experience in banking is required.
• General computer skills
• Microsoft Office, specifically Word and Excel
• Treat all customers and fellow employees with respect
• Exceed customer expectations
• Meet customer needs
• Conduct interactions with honest, ethical, and strong moral principles
• Perform at the highest level
• Take responsibility for actions
• Do what is expected
• Lead by example
• Work as a team
• Efficiently share information in a collaborating and proactive manner
• Pay attention to detail
• Solve problems
• Make sound decisions
• Manage time effectively
• Prioritize effectively
• Perform multiple tasks simultaneously
• Show up for work and be on time
• Comply with all laws and regulations
• Complete all required training
• May need to sit/stand for long periods of time
• Sustained visual concentration while working at the computer
• Typing on a keyboard for long periods of time
• Handle high stress environment
• Maintain professional appearance

Responsibilities

• Accurately processes all banking transactions.
• Closes customer accounts.
• Balances ATM and night drop.
• Performs quarterly teller drawer audits.
• Performs quarterly ATM card audit.
• Orders weekly branch cash.
• Prepares money to be shipped to FED.
• Completes monthly statement reconciliations for cash advance service.
• Completes monthly review of past due collections.
• Manage and oversee all teller operations, training and customer service standards.
• Assist in staffing and scheduling of teller employees.
• Monitors and approves teller time and attendance.
• Completes annual evaluations and performance corrections, with the assistance and input of the Branch Manager.
• Other duties as assigned.

Benefits

• Medical, Rx, Dental, and Vision insurance
• HSA, FSA, and Limited FSA
• Employer paid and voluntary Life Insurance/AD&D
• Short-Term Disability
• Long-Term Disability
• Accident/Hospital Indemnity/Critical Illness voluntary plans
• Identify Theft Protection
• 401k with employer match
• Vacation, Sick Leave, and Holiday pay
• Tuition Reimbursement
• Gym membership discounts
• Annual payrate increases
• Incentive based bonuses

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED