Teller Supervisor - Jemison

MARION COMMUNITY BANK • Jemison, AL

4d • Onsite

About The Position

Through unmatched service and innovative solutions, Marion Community Bank helps make financial success achievable for all customers. For over 90 years, we have been a cornerstone of financial trust and service in the communities we serve. The bank is currently seeking a Teller Supervisor to join our team! This is a full-time, in-office position based in our Jemison Branch. The position generally follows a standard schedule of Monday through Thursday, 8:00 AM to 4:30 PM and Friday, 8:00 AM to 5:00 PM; hours may vary based on business needs.

Responsibilities

• Follow MCB values in leading, encouraging, and mentoring branch teller staff. Lead by example.
• Proactively seek opportunities for personal and professional development. Be growth minded.
• Conduct meaningful monthly coaching sessions with each direct report.
• Develop and execute a training plan for each teller.
• Enthusiastically support bank initiatives.
• Develop and maintain a supportive relationship with branch and interdepartmental teammates.
• Deliver unmatched service by consistently executing the MCB PROMISE.
• Handle customer transactions efficiently, with minimal errors and in accordance with the bank’s policies and procedures.
• Answer the telephone using MCB protocol. Warmly transfer calls when necessary.
• Develop a conversational competence about all bank products. Take the initiative to develop product knowledge. Consistently identify customer needs and present solutions.
• Approve teller schedules.
• Assist tellers with finding outages.
• Order currency.
• Make daily deposits and withdrawals for customers which includes checking proper ID and verifying signatures.
• Issue money orders and correctly complete the transaction in the log book.
• Buy and sell money from the vault.
• Open mail and process transactions.
• Process night drop deposits.
• Prepare and verify vault shipments.
• Fill out Currency Transaction Report forms when necessary.
• Accept loan payments for customers and process with minimal errors.
• Accept safety deposit box payments for customers.
• Assist customers with reordering debit cards.
• Assist customers with re-setting their online banking password.
• Complete all assigned training by the required deadline.
• Process cash advances.
• Review daily cash items and general ledger reports.
• Prepare the daily teller balancing report.
• Assist Relationship Banker with administrative duties as needed.
• Complete all assigned training by the required deadline.
• Other duties as assigned.

Benefits

• Marion Community Bank offers a competitive benefits package, including health, dental, vision and life insurance, a flexible spending account (FSA), and a 401(k)-retirement plan with company match.
• We are committed to supporting the well-being and financial security of our team members.
• Marion Community Bank is an Equal Opportunity Employer. We are committed to building a diverse and inclusive team and consider all qualified applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, or any other legally protected status in accordance with applicable laws.
• Employment offers may be contingent upon successful completion of a background check.
• Marion Community Bank participates in E-Verify to confirm the employment eligibility of all newly hired employees.
• If you require assistance or accommodation during the application or interview process due to a disability, please contact us directly, and we will make every effort to accommodate your needs.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed