Teller/Member Service Representative Ardmore

MTC Federal Credit Union•Ardmore, OK

About The Position

Join Our Team at MTC Federal Credit Union! At MTC Federal Credit Union, we are dedicated to creating a better way forward for the communities we serve. We offer personalized financial solutions to foster lifelong relationships, and we are committed to our core values of accountability, respect, hard work, passion, and genuineness. We are currently seeking a dynamic HR Specialist to join our team and help drive our mission forward. About MTC Federal Credit Union: MTC Federal Credit Union is built on the principles of dedication and perseverance. We believe in bringing energy, enthusiasm, and genuine care to every aspect of our work, creating an environment where members and colleagues alike feel supported and inspired. Our core values guide our hiring and onboarding processes, team member recognition, and day-to-day decision-making.

Requirements

Six months to two years of similar or related experience.
A high school education

Responsibilities

Assist members and potential members with their Credit Union needs
Explains services
Sets up new accounts
Respond to problems
Direct members to the appropriate people
Responsible for complying with all laws, statues, rules and regulations which govern credit unions, including but not limited to all components of the Bank Secrecy Act provisions of the US Patriot Act.
Assists members with opening and closing accounts, answers questions about products and services and resolves problems that are within their authority to resolve.
Refers problems that are beyond their authority to their supervisor, along with their recommendations.
Identifies cross-sell opportunities and cross-sells services to members.
Acts as liaison between members and various organizations and departments.
Assures that appropriate records are maintained and required reports are prepared.
Maintains member account information on computer system.
Performs other related duties as assigned.