Teller III

Herring Bank • Amarillo, TX

1d

About The Position

We’re looking for an experienced Teller III to join our team. In this role, you’ll not only perform standard teller transactions with accuracy and efficiency but also provide leadership support within the branch. You’ll assist with training, audits, and policy updates while serving as a key backup to the Branch Manager.

Requirements

• High school diploma or GED required.
• 3+ years of teller experience, including Teller II proficiency.
• Proven leadership and mentoring skills.
• Strong organizational, problem-solving, and communication skills.
• Ability to manage multiple priorities with attention to detail.
• Must pass a background check.

Responsibilities

• Accurately process 15–20 transactions per hour while delivering excellent customer service.
• Cross-sell banking products and services to meet client needs.
• Lead daily scheduling for teller staff and act as a point of contact during busy times.
• Conduct cash drawer and vault audits, ensuring compliance with bank policies and regulations.
• Train, mentor, and support new tellers and ongoing team development.
• Assist with customer escalations, complex transactions, and online banking issues.
• Approve overrides and resolve errors within assigned limits.
• Support audit readiness, policy updates, and team call participation.

Benefits

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED