Teller II - Drive Thru Position

The Bank of Romney•Romney, WV

10d•Onsite

About The Position

Established in 1888, The Bank of Romney has a long-standing tradition of excellence in customer service and community investment. We take immense pride in the relationships we've built and the positive impact we've made over the years. Our company culture is rooted in collaboration and respect, fostering a supportive work environment. The Bank of Romney offers a competitive benefits package, excellent working hours, childcare assistance, and numerous opportunities for career advancement. Join us and be part of a team that values dedication, growth, and community spirit. The Teller II is responsible for providing exceptional customer service by receiving and paying out money, as well as accurately keeping records of money and negotiable instruments involved in a financial institution's various transactions. This position is responsible for opening and closing the drive thru at the Main Office. Hours: Monday - Thursday 8-5, Friday 8-6, every other Saturday at the Sunrise Branch 8:45 - 12:00.

Requirements

Verbal and written communication proficiency.
Stress management/composure.
Thoroughness; attention to detail.
Ability to prioritize tasks and multi-task.
Demonstrated computer skills, preferably working with Microsoft Office products, office systems and programs, and the ability to successfully navigate and maintain current knowledge and skills working with technology.
Ability to maintain regular and routine attendance and punctuality.
High school diploma or equivalent required.
This position requires manual dexterity sufficient to reach/handle items and work with the fingers.
This position requires bending, stooping, kneeling and standing as necessary.
Employee will frequently lift and/or move items weighing up to 25lbs. and will occasionally lift and/or move items weighting up to 50lbs.

Nice To Haves

Experience in customer service or handling cash transactions preferred.

Responsibilities

Process customer transactions accurately and efficiently while complying with the Bank Secrecy Act (BSA), Office of Foreign Assets Control (OFAC), and USA Patriot Act.
Provide knowledgeable and courteous service to customers.
Maintain a professional and friendly demeanor at all times.
Promote Bank products and services to meet customer needs.
Answer customer inquiries while complying with disclosure requirements, regulations and consumer privacy policies.
Ensure the work area is clean, organized and properly supplied.
Maintain an accurate, balanced cash drawer on a routine basis.
Complete Currency Transaction Reports (CTR) and report Suspicious Activities to the BSA Officer.
Balance and process all applicable reports related to the cash vault, ATM and coin machine.
Adhere to Safe Deposit Box procedures.