Teller I

FIRSTBANK SOUTHWEST•Perryton, TX

1d•Onsite

About The Position

The Teller I is responsible for completing financial transactions, as well as educating and referring customers to the Bank's products and services. This role involves handling various customer transactions such as accepting deposits, verifying cash, cashing checks, processing cash withdrawals, collection items, cash advances, transfer of funds requests, and stop payment orders. The Teller I also accepts payments for loans, balances and services ATMs as needed, completes Currency Transaction Reports, balances coin machines, orders cash and currency, processes customer check orders, and redeems savings bonds. A key aspect of the position is promoting and consistently cross-selling bank products at every opportunity, balancing the drawer daily, and potentially being responsible for bank opening/closing procedures. The Teller I is also expected to answer customer questions, resolve customer problems, and follow teller policy while maintaining positive relations with all contacts, customers, and potential customers.

Requirements

A High School Diploma/GED; equivalent experience: 1 year of experience is equal to 1 year of education.
A minimum of 1 years experience in banking and/or cash handling related field is required.
General computer skills.
Proficiency in Microsoft Office, specifically Word and Excel.

Responsibilities

Accepts deposits, verifies cash, cashes checks.
Processes cash withdrawals, collection items, cash advances, transfer of funds requests, and stop payment orders.
Accepts payments for loans.
Balances and services ATM as needed.
Completes Currency Transaction Reports.
Balances coin machine.
Orders cash and currency.
Process customer check orders.
Redeems savings bonds.
Promotes the bank's products and services; consistently cross-sells bank products at every opportunity.
Balances drawer daily.
May be responsible for bank opening/closing.
Answers customer questions and attempts to resolve customer problems.
Follows teller policy.
Promote and maintain positive relations with all contacts, customers and potential customers.
Other duties as assigned.