Teller I

Centennial Bank•Vilonia, AR

About The Position

The Teller I conducts transactions quickly, accurately, and efficiently while meeting or exceeding service quality standards. This position safeguards bank assets assigned to them, contributing to the banks growth bank by promoting and cross-selling bank products and services.

Requirements

Mental alertness and adaptability to office and field area work routines.
Equivalent to four years high school or GED, with particular emphasis during high school in office skills, shop skills, or others, plus 0 to 6 months related experience and/or training, or equivalent combination of education and experience.
Ability to effectively communicate information and respond to questions in person-to-person and small group situations with customers, clients, general public and other employees of the organization.
Ability to add, subtract, multiply and divide numbers. Ability to perform these mathematical skills using money and other forms of measurement.
Ability to use common sense understanding in order to carry out simple multi-step instructions. Ability to deal with standardized situations with limited variables.
Basic: 10-Key, Spreadsheet, Word Processing/Typing
Must have a high school diploma or general education degree (GED)
Must be able to effectively communicate information and respond to questions in person-to-person and small group situations
Must have basic math skills and 10-key
Must have cash handling experience in a business environment
Must be able to maintain a positive, friendly and professional attitude and appearance

Responsibilities

Receives, pays out cash, and handles negotiable items, loan payments, deposits, withdrawals and transfers. This duty is performed daily, about 15% of the time.
Sets up, closes and balances teller station. This duty is performed daily, about 10% of the time.
Records sales of monetary instruments. This duty is performed daily, about 5% of the time.
Assists customers with inquiries in person or by telephone. This duty is performed daily, about 10% of the time.
Maintains neat and well stocked teller area. This duty is performed weekly, about 5% of the time.
Cross sells bank products and services. This duty is performed as needed, about 5% of the time.
Follows limits established for protection of customer accounts and bank safety and soundness. This duty is performed daily, about 5% of the time.
Adheres to bank policies and procedures. This duty is performed daily, about 5% of the time.
Lift coin bags up to 50 lbs. This duty is performed as needed, about 5% of the time.
Assists with balancing Vault, ATM, Night Drop, and Coin Machine. This duty is performed as needed, about 5% of the time.
Assists with proper scanning of bank documents and proof work. This duty is performed as needed, about 5% of the time.
Exercise judgment when applying holds and making check cashing decisions. This duty is performed daily, about 10% of the time.
Cross train to be available to open basic new consumer accounts. This duty is performed as needed, about 5% of the time.
Adheres to work schedule. Must be flexible in availability for work schedule. This duty is performed daily, about 5% of the time.
Maintains positive, friendly and professional attitude and appearance. This duty is performed daily, about 5% of the time.
May be required to work an alternative location within the region or market. This duty is performed as needed.
The ability to work in a constant state of alertness and in a safe manner. This duty is performed daily.
Completes required BSA/AML training and other compliance training as assigned. This duty is performed quarterly.
Perform any other related duties as required or assigned.