Teller (Temporary)

Union State Bank • Arkansas City, KS

3d

About The Position

Ensure Prompt, accurate and friendly service to all customers. Perform duties related to a variety of banking transactions at a teller window or drive-up, including deposits, withdrawals, check cashing and other related services, in accordance with Bank policies and procedures. Maintain required amount of cash on hand and balance daily. Cross-sell Bank products and services. This position is an entry level position with less than one-year applicable experience.

Requirements

• High school graduate or equivalent required.
• Cash handling and customer service experience required.
• Ability to communicate, written and verbal, effectively with people both internally and externally.
• High degree of accuracy and attention to detail with the ability to handle multiple tasks and meet deadlines.
• Ability to identify and resolve problems.
• Organizational and time management skills.
• Ability to work with all levels within the organization.
• Basic computer skills to include proficiency in Microsoft products.
• Able to handle confidential information and positively represent the company.

Responsibilities

• Service customer accounts by completing required transactions and financial services related transactions such as, but not limited to:
• filling change orders;
• accepting deposits;
• transferring monies;
• redeeming money orders;
• cashing checks;
• accept loan payments;
• accept new check orders;
• sell and issue Cashier’s Checks, Money Orders;
• count and roll coin; band paper currency;
• open night deposit under dual control, verifying and processing transactions;
• assist with balancing the ATM and ATM issue resolution;
• process mail-in deposits.
• Cross-sell products and services to meet or exceed defined goals.
• Refer customers to other bank personnel for specialized or complex customer needs.
• Assist customers with basic product inquiries and service-related issues including, but not limited to:
• Balancing checkbooks;
• Stop payment requests;
• Error resolution requests;
• Internet Banking questions;
• Debit/ATM Card questions.
• Understand Federal, State and Union State Bank rules and regulations.
• Acts as a Receptionist
• Answers incoming telephone calls and relay information.
• Greets customers, answer inquiries and direct them to the appropriate individual.
• Perform other duties as may be required or assigned.

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Profit sharing
• Vision insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED