Telephone Maintenance Technician
About The Position
Telecommunications Analyst Transform technology into opportunity as a Telecommunications Analyst with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you’ll be at the forefront of innovation and play a meaningful part in improving how agencies operate. At GDIT, people are our differentiator. As a Telecommunications Analyst you will help ensure today is safe and tomorrow is smarter. Our work depends on Telecommunications Analyst joining our team to provide unified communication services to our FAA customer. HOW A TELECOMMUNICATIONS ANALYST WILL MAKE AN IMPACT Analyzes, maintains, and modifies telecommunications and video systems to meet operational standards. Monitors the operations of telecommunications and video systems and services of vendors. Conducts studies regarding telecommunication systems usage and recommends changes as appropriate. Plans, coordinates and performs all moves and installation of telecommunications equipment. Tests, adjusts, and troubleshoots complex hardware equipment as necessary. Maintains records and prepares complex reports relevant to the operation of the telecommunications and video systems. Provides end-user training of telecommunications and video features and functionality.
Requirements
- Education: Technical Training, Certification(s) or Degree: Degree in IT related field desirable.
- Required Experience: 3+ years of related experience
- Required Technical Skills: Telecommunications and video experience with AVAYA and ZOOM platforms. IP based telephony, PBX platforms, Digital Voice Platforms.
- Security Clearance Level: Agency specific - Public Trust
- Required Skills and Abilities: Communication and problem solving. After hours call out - support.
Nice To Haves
- Preferred Skills: Voice and Video technologies
Responsibilities
- Analyzes, maintains, and modifies telecommunications and video systems to meet operational standards.
- Monitors the operations of telecommunications and video systems and services of vendors.
- Conducts studies regarding telecommunication systems usage and recommends changes as appropriate.
- Plans, coordinates and performs all moves and installation of telecommunications equipment.
- Tests, adjusts, and troubleshoots complex hardware equipment as necessary.
- Maintains records and prepares complex reports relevant to the operation of the telecommunications and video systems.
- Provides end-user training of telecommunications and video features and functionality.
Benefits
- 401K with company match
- Comprehensive health and wellness packages
- Internal mobility team dedicated to helping you own your career
- Professional growth opportunities including paid education and certifications
- Cutting-edge technology you can learn from
- Rest and recharge with paid vacation and holidays
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
Number of Employees
5,001-10,000 employees
