Telephone Maintenance Technician

General Dynamics Information Technology

13d • $76,500 - $103,500 • Onsite

About The Position

Transform technology into opportunity as a Telecommunications Analyst with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you’ll be at the forefront of innovation and play a meaningful part in improving how agencies operate. At GDIT, people are our differentiator. As a Telecommunications Analyst you will help ensure today is safe and tomorrow is smarter. Our work depends on Telecommunications Analyst joining our team to provide unified communication services to our FAA customer.

Requirements

• Education: Technical Training, Certification(s) or Degree: Degree in IT related field desirable.
• Required Experience: 3+ years of related experience
• Required Technical Skills: Telecommunications and video experience with AVAYA and ZOOM platforms. IP based telephony, PBX platforms, Digital Voice Platforms.
• Security Clearance Level: Agency specific - Public Trust
• Required Skills and Abilities: Communication and problem solving. After hours call out - support.

Nice To Haves

• Voice and Video technologies

Responsibilities

• Analyzes, maintains, and modifies telecommunications and video systems to meet operational standards.
• Monitors the operations of telecommunications and video systems and services of vendors.
• Conducts studies regarding telecommunication systems usage and recommends changes as appropriate.
• Plans, coordinates and performs all moves and installation of telecommunications equipment.
• Tests, adjusts, and troubleshoots complex hardware equipment as necessary.
• Maintains records and prepares complex reports relevant to the operation of the telecommunications and video systems.
• Provides end-user training of telecommunications and video features and functionality.

Benefits

• 401K with company match
• Comprehensive health and wellness packages
• Internal mobility team dedicated to helping you own your career
• Professional growth opportunities including paid education and certifications
• Cutting-edge technology you can learn from
• Rest and recharge with paid vacation and holidays
• Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree
• Number of Employees: 5,001-10,000 employees