Telephone Maintenance Technician

General Dynamics Information Technology

13d•$72,250 - $97,750•Onsite

About The Position

Transform technology into opportunity as a Telecommunications Analyst with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you’ll be at the forefront of innovation and play a meaningful part in improving how agencies operate. At GDIT, people are our differentiator. As a Telecommunications Analyst you will help ensure today is safe and tomorrow is smarter. Our work depends on Telecommunications Analyst joining our team to provide unified communication services to our FAA customer.

Requirements

Education: Technical Training, Certification(s) or Degree: Degree in IT related field desirable.
Required Experience: 3+ years of related experience
Required Technical Skills: Telecommunications and video experience with AVAYA and ZOOM platforms. IP based telephony, PBX platforms, Digital Voice Platforms.
Security Clearance Level: Agency specific - Public Trust
Required Skills and Abilities: Communication and problem solving. After hours call out - support.

Nice To Haves

Voice and Video technologies

Responsibilities

Analyzes, maintains, and modifies telecommunications and video systems to meet operational standards.
Monitors the operations of telecommunications and video systems and services of vendors.
Conducts studies regarding telecommunication systems usage and recommends changes as appropriate.
Plans, coordinates and performs all moves and installation of telecommunications equipment.
Tests, adjusts, and troubleshoots complex hardware equipment as necessary.
Maintains records and prepares complex reports relevant to the operation of the telecommunications and video systems.
Provides end-user training of telecommunications and video features and functionality.

Benefits

401K with company match
Comprehensive health and wellness packages
Internal mobility team dedicated to helping you own your career
Professional growth opportunities including paid education and certifications
Cutting-edge technology you can learn from
Rest and recharge with paid vacation and holidays
Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match.
To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave.
GDIT typically provides new employees with 15 days of paid leave per calendar year to be used for vacations, personal business, and illness and an additional 10 paid holidays per year.
Paid leave and paid holidays are prorated based on the employee’s date of hire.
The GDIT Paid Family Leave program provides a total of up to 160 hours of paid leave in a rolling 12 month period for eligible employees.
To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available.