Telemarketing Inbound Sales Rep

U.S. Bank National Association

9d•$20 - $26•Onsite

About The Position

At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often—that’s what we call the courage to thrive. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at—all from Day One. As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals—no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we’re building a range of tailored payment solutions powered by the latest technology. As part of our team, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other. Job Description Sells products and services to existing and prospective customers in a centralized call center environment. Receives inbound sales calls. Discusses and assesses a wide range of personal financial needs and recommends and sells products or services that meet or exceed the customer's needs. Products include but are not limited to business and consumer deposit and credit products. Develops customer profiles for other products such as trust, investments, etc. and sends profile to appropriate product line support for follow-up sales calls. Interfaces with other sales staff and ensures referrals are responded to in a timely manner. May assist customer service unit during peak times ensuring a commitment to quality customer service.

Requirements

High school diploma or equivalent
Two to four years of sales experience, preferably in phone sales environment

Nice To Haves

Thorough knowledge of retail financial products and services, rates, terms, fees and regulations
Excellent selling and referral skills
Proficient keyboard, 10-key, and computer navigation skills using a variety of software packages
Good knowledge of systems and procedures
Proven commitment to high quality customer service
Strong time management skills to maximize the number of clients that can be assisted while maintaining a high level of customer service
Strong verbal communication skills
Excellent telephone and interpersonal skills
May be required to obtain specific licenses for the sale of insurance, investment or other licensed products

Responsibilities

Sells products and services to existing and prospective customers in a centralized call center environment.
Receives inbound sales calls.
Discusses and assesses a wide range of personal financial needs and recommends and sells products or services that meet or exceed the customer's needs.
Develops customer profiles for other products such as trust, investments, etc. and sends profile to appropriate product line support for follow-up sales calls.
Interfaces with other sales staff and ensures referrals are responded to in a timely manner.
May assist customer service unit during peak times ensuring a commitment to quality customer service.

Benefits

Healthcare (medical, dental, vision)
Basic term and optional term life insurance
Short-term and long-term disability
Pregnancy disability and parental leave
401(k) and employer-funded retirement plan
Paid vacation (from two to five weeks depending on salary grade and tenure)
Up to 11 paid holiday opportunities
Adoption assistance
Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Stand Out From the Crowd

Upload your resume and get instant feedback on how well it matches this job.

Upload and Match Resume