Telemarketer

SCI Shared Resources•San Jose, CA

1d•$20 - $20

About The Position

Our associates celebrate lives. We celebrate our associates. Sources prospects, builds network, and initiates calls to people, businesses, and clients with the goal of selling products or services. Applies a variety of sales techniques to accomplish goals. Enters sales in computer and follows up on product/service customer issues. JOB RESPONSIBILITIES Lead Generating and Sales Initiate, develop, and follow up on business leads. Cold call, direct email, and perform other lead generation activities. Obtain names and numbers of potential customers from telephone directors or purchased lists. Schedule appointments for sales representatives to meet with potential clients. Persuade potential customers to purchase a product or service or to make a donation. Explain products or services in detail. Answer questions from customers. Explain or negotiate prices. Enter customer and sales information into database. Obtain or verify customer information, including address, phone number, and payments methods. Record various system transactions and confidential recordkeeping. Follow up on orders to ensure product satisfaction. Resolve customer issues about orders or payment information. Conduct customer surveys to ascertain level of customer service and product/service satisfaction.

Requirements

High school education
One (1) year of sales or customer service experience
Persistent, motivated to close sales, handles rejection well, results driven
Time management skills
Customer service skills
Telephone and lead prospecting skills
Professionalism
Knowledge of the products being sold

Responsibilities

Lead Generating and Sales Initiate, develop, and follow up on business leads.
Cold call, direct email, and perform other lead generation activities.
Obtain names and numbers of potential customers from telephone directors or purchased lists.
Schedule appointments for sales representatives to meet with potential clients.
Persuade potential customers to purchase a product or service or to make a donation.
Explain products or services in detail.
Answer questions from customers.
Explain or negotiate prices.
Enter customer and sales information into database.
Obtain or verify customer information, including address, phone number, and payments methods.
Record various system transactions and confidential recordkeeping.
Follow up on orders to ensure product satisfaction.
Resolve customer issues about orders or payment information.
Conduct customer surveys to ascertain level of customer service and product/service satisfaction.