Telecommunications Specialist

Williams•Shreveport, LA

8d•Hybrid

About The Position

As a Telecommunications Specialist, you will use your experience and expertise to support the daily operational control of our sophisticated voice and data telecommunications LAN/WAN system. As always, safety is the highest priority! Your work will challenge you, and with our Core Values to guide you, you’ll quickly learn and grow with us.

Requirements

High School Diploma/GED, technical/trade school certification or military electronics training and minimum eight (8) years' experience in telecommunications, operations or maintenance
Must possess valid State Driver’s License and clean driving record
Demonstrates excellent organizational/interpersonal skills and safety as the utmost priority
Proficiency in Microsoft Office Applications and PC skills
Strong verbal and written communication skills
Thrives in a team environment and can build partnerships with others
Currently reside or are willing to relocate within 30 miles of assigned location.
Knowledge of communications services (TCP/IP, Ethernet, Fiber Optics, T1, Wireless, etc.)
Must be willing to: Work in extreme temperatures, with loud noises and in enclosed spaces
Carry or lift items up to 50 lbs and team lift loads of more than 50 lbs as needed
Stand, walk, climb, bend, stoop, and squat, often for long periods of time
Work at elevated levels, potentially from man lifts, ladders, scaffolding, and/or small towers, with appropriate PPE (Personal Protection Equipment)
Use hand tools
Must be available for 24-hour call-out and to work after hours, on-call rotations, nights, weekend shifts and holidays as the need arises
May be required to work overtime
Must be willing to travel daily using company provided vehicle; Overnight travel will occasionally be vital

Nice To Haves

Associate's or two-year technical school degree in electronics or military electronics training and valid FCC license, telecommunications certificate or license
Working knowledge of Cisco routers, switches, and access point
Experience in Pipeline Operations, Utilities, or similar industry

Responsibilities

Provides technical services to daily operational control of a large complex voice, data telecommunications and LAN/WAN system with technical services
Installs, troubleshoots, tests and maintains all telecom/network equipment and on-site DC power systems including batteries (12V, 24V, 48V), rectifiers, generators, fuse panels, solar panels and grounding
Coordinates with SCADA, Gas Control, Network Services, local operations and company partners
Collaborates with Telecommunications Engineers/Specialists to assure the reliable operations of the Company's Telecommunications assets
Demonstrates technical expertise in specialties, geographic areas or operational functions
Applies specialized knowledge to complete projects and/or work assignments
Other duties as assigned

Benefits

Competitive compensation
Annual incentive program
Hybrid work model - one work from home day each week for most office-based roles
Flexible work schedule for most field-based roles
401(k) with company matching contribution and a fixed annual company contribution
Comprehensive medical, dental, and vision benefits
Generous company-paid life insurance and disability benefits
A consumer-driven health plan option with the potential for a generous company contribution to a Health Savings Account
Healthcare and Dependent Care Flexible Spending Accounts
Paid time off, including floating and company holidays
Wellness Program with annual rewards
Employee stock purchase plan
Robust employee learning and development
High internal mobility (we promote from within)
Parental leave (we provide up to 6 weeks for each parent)
Fertility coverage and adoption benefits
Domestic partner benefits
Educational reimbursement
Non-profit donation matching contributions and time off to volunteer
Employee resource groups
Employee assistance programs
Technology to make our work more productive and collaborative
Regular employee engagement surveys and feedback processes