Telecom Operator
About The Position
We are currently recruiting for a Telecommunications Operator to join our team! As our Telecommunications Operator, you will operate a switchboard to relay incoming calls, outgoing calls, and pages. We are seeking a phenomenal addition like you who feels patient care is as meaningful as we do. We want you to apply now! What you will do in this role:You will answer multiple incoming telephone lines.You will obtain necessary information and transfers calls to correct extensions.You will provide information to callers as appropriate. You will perform overhead paging. You will monitor all alarms located in PBX and notify appropriate personnel. You will respond quickly to disaster and emergency situations.You will assist with the maintenance of directories on-call list.
Requirements
- Previous PBX experience is desirable.
- Experience in customer service position.
- Ability to fluently speak and understand English.
- Previous experience in hospital setting preferred.
- Ability to perform calmly, competently and quickly in emergencies.
Responsibilities
- Answer multiple incoming telephone lines.
- Obtain necessary information and transfers calls to correct extensions.
- Provide information to callers as appropriate.
- Perform overhead paging.
- Monitor all alarms located in PBX and notify appropriate personnel.
- Respond quickly to disaster and emergency situations.
- Assist with the maintenance of directories on-call list.
Benefits
- Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
- Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
- Free counseling services and resources for emotional, physical and financial wellbeing
- 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
- Employee Stock Purchase Plan with 10% off HCA Healthcare stock
- Family support through fertility and family building benefits with Progyny and adoption assistance.
- Referral services for child, elder and pet care, home and auto repair, event planning and more
- Consumer discounts through Abenity and Consumer Discounts
- Retirement readiness, rollover assistance services and preferred banking partnerships
- Education assistance (tuition, student loan, certification support, dependent scholarships)
- Colleague recognition program
- Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
- Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Hospitals
Education Level
No Education Listed
Number of Employees
5,001-10,000 employees
