Telecom Operator Lead

Ardent Health Services • Tyler, TX

4d • Onsite

About The Position

Join our team as a day shift, full-time, Lead Telecom Operator in Tyler, TX. Why Join Us? Thrive in a People-First Environment and Make Healthcare Better Thrive: We empower our team with career growth opportunities, tuition assistance, and resources that support your wellness, education, and financial well-being. People-First: We prioritize your well-being with paid time off, comprehensive health benefits, and a supportive, inclusive culture where you are valued and cared for. Make Healthcare Better: We use advanced technology to support our team and enhance patient care. Get to Know Your Team: UT Health East Texas is comprised of 9 hospitals, more than 90 clinics, nearly 7,500 employees and over 1,000 licensed inpatient beds. We provide healthcare services through our hospitals, clinics, Level 1 trauma facility, air emergency fleet and EMS service.

Requirements

• High school diploma or equivalent.
• 1+ year healthcare background/experience and/or call center experience.

Nice To Haves

• Associate degree or higher in related field of study.
• 3+ year healthcare background/experience and/or call center experience.

Responsibilities

• PBX (Switchboard) Operator in our UT Health Market Call Center, helping to provide service to 9 hospitals and over 50 clinic locations.

Benefits

• career growth opportunities
• tuition assistance
• resources that support your wellness, education, and financial well-being
• paid time off
• comprehensive health benefits
• supportive, inclusive culture

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees