Technology Specialist-Corrections

Jackson County • Kansas City, MO

29d • $25

About The Position

It's fun to work in a company where people truly BELIEVE in what they're doing! We're committed to bringing passion and customer focus to the business.

Requirements

• Associate’s Degree in Information Technology, Computer Science, or related field, or five years’ experience.
• Must have a valid Driver License and provide his/her own transportation.
• The associate is provided mobile devices including phone and laptop and is required to be on call outside of working hours for emergency support requirements.
• Must submit to/pass a police background and drug screen.

Responsibilities

• Responsible for providing support and service to detention center personnel regarding use of Detention Technology, i.e. electronic access control systems, including IP and PLC-based systems, video surveillance systems and cameras, and detention-related software applications such as Jail Management Systems and Inmate Tracking Systems.
• Provides initial review of support tickets submitted by detention center personnel and forwards to the Jackson County IT Department or outside vendor as appropriate.
• Provides input in the form of technical information, status reports, or recommendations regarding Detention Technology to supervisor, Physical Security & Safety Coordinator, or other appropriate personnel.

What This Job Offers

• Job Type: Full-time
• Education Level: Associate degree