Technology Solutions Manager; Enrollment

Humana

1d • Hybrid

About The Position

Become a part of our caring community and help us put health first Are you ready to lead with influence, not authority? Humana's Enrollment Technology team is looking for a Technology Solutions Manager who thrives in complexity, embraces autonomy, and brings strong technical expertise to the table. This is your opportunity to shape the future of our technology landscape while ensuring operational excellence across both modern and legacy platforms. The Manager, Technology Solutions devises an effective strategy for executing and delivering on IT business initiatives. The Manager, Technology Solutions works within specific guidelines and procedures; applies advanced technical knowledge to solve moderately complex problems; receives assignments in the form of objectives and determines approach, resources, schedules and goals. The Manager, Technology Solutions acts as a liaison and collaborates with the business, product, and functional stakeholders to identify and deliver strategic enablement solutions. Decisions are typically related to resources, approach, and tactical operations for projects and initiatives involving own departmental area. Requires cross departmental collaboration and conducts briefings and area meetings; maintains frequent contact with other managers across the department.

Requirements

• Bachelor's Degree in computer science or closely related field
• 6 or more years of technical implementation experience
• 2 or more years of formal or informal management or support experience in complex projects
• Possess 10+ years of progressive experience leading continuous improvement efforts, evaluating existing systems and implementing process improvements.
• Solid understanding of operations, technology, communications and processes
• Strong understanding of Agile methodologies (SAFe, SCRUM, Kanban).
• Proven ability to work independently, prioritize effectively, and lead with influence.

Nice To Haves

• Master's degree
• Experience migrating legacy systems to cloud-based tech stacks.
• Agile or SAFe certifications.

Responsibilities

• Lead with vision: Inspire and empower a high-performing team to deliver results in a fast-paced, evolving environment.
• Solve complex challenges: Apply deep technical acumen to navigate issues across mainframe systems and modern cloud-based technologies.
• Drive operational excellence: Oversee incident management processes, vendor coordination, and Agile Release Train (ART) initiatives.
• Champion continuous improvement: Advance SAFe and Agile maturity, optimize workflows, and ensure strategic alignment through KPIs and OKRs.
• Elevate team performance: Set clear expectations, coach proactively, and ensure accountability so that each team member delivers on commitments and contributes to shared outcomes.

Benefits

• Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager