Technology Solutions Manager

T-Mobile • Frisco, WA

1d

About The Position

The Technology Solutions Manager plays a key role in delivering clean, reliable technology solutions across business systems and processes. This individual contributor independently owns the full lifecycle of support and small-to-medium delivery projects, proactively defining scope, milestones, and risks, and driving execution without waiting for direction. The role requires anticipatory communication, clear progress reporting, and the ability to surface insights, blockers, and next steps before escalation is needed. It includes light technical work (SQL, Databricks, system support), strong project coordination, and high-quality communication with internal customers, technical partners, and end users. Success looks like fewer escalations, faster issue resolution, and higher trust from stakeholders. This person models crisp execution, solves forward, and sets the tone for team-wide follow-through.

Requirements

• Bachelor's Degree plus 5 years of related work experience OR Advanced degree with 3 years of related experience (Required)
• Acceptable areas of study include Computer Science, Engineering or a related field. (Required)
• 4-7 years - Related working experience.
• SQL / Data Platforms (Strongly preferred)
• Communication (Strongly preferred)
• Project Coordination (Strongly Preferred)
• System Support (Strongly Preferred)
• Customer Orientation (Strongly Preferred)
• At least 18 years of age
• Legally authorized to work in the United States

Nice To Haves

• Spatial analytics experience using Python, Spatial SQL, or Databricks (Preferred)
• Databricks Data Intelligence Platform (Preferred)
• Power Platform/Power BI (Preferred)

Responsibilities

• Provide technical system support across key platforms, including troubleshooting, root-cause analysis, and light querying (SQL/Databricks). Ensure reliable day-to-day performance of business-critical tools.
• Independently manage small to mid-sized initiatives by defining project scope, success criteria, milestones, and subtasks; tracking progress end to end; and proactively reporting status, risks, and outcomes to leaders and stakeholders. Partner with PMs or lead delivery independently when appropriate.
• Act as the point of contact for internal customers and end users. Anticipate stakeholder needs by proactively sharing progress, upcoming milestones, risks, and decisions — not just responding to requests — and ensure stakeholders have clarity on status and next steps at all times.
• Partner with developers, data teams, and other tech functions to coordinate integrations, data flows, or solution enhancements. Translate business needs into clear technical asks.
• Contribute to a team culture of accountability, urgency, and clarity. Support shared goals by collaborating cleanly, escalating early, and closing loops proactively.

Benefits

• Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches.
• employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role.
• Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year.
• medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance.
• eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level