Assoc Technology Solutions Manager

T-Mobile • Frisco, WA

1d

About The Position

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees! Job Overview The Associate Technology Solutions Manager supports the delivery of reliable technology solutions by coordinating system support and small delivery initiatives across business systems and teams. This role works across both business and technical groups to scope needs, resolve issues, and track progress — with a focus on clear communication and follow-through. This individual contributor is expected to handle light technical work (e.g., SQL, Databricks), organize priorities, and respond quickly to internal customers and end users. The role helps improve delivery quality by supporting coordination, data clarity, and system reliability. Success is measured by responsiveness, execution clarity, and reduced friction across teams.

Requirements

• Bachelor's Degree OR combination of education and experience deemed equivalent (Required)
• 2-4 years Related working experience. (Preferred)
• SQL / Data Platforms (Strongly Preferred)
• Communication (Strongly Preferred)
• Project Coordination (Strongly Preferred)
• System Support (Strongly Preferred)
• Customer Orientation (Strongly Preferred)
• At least 18 years of age
• Legally authorized to work in the United States

Nice To Haves

• Acceptable areas of study include Computer Science or related field (Preferred)
• Spatial analytics experience using Python, Spatial SQL, or Databricks (Preferred)
• Databricks Data Intelligence Platform (Preferred)
• Power Platform/Power BI (Preferred)

Responsibilities

• Provide system support and troubleshooting for key tools and platforms, including basic SQL queries or Databricks workflows. Escalate or resolve low to moderate complexity issues.
• Coordinate work for small initiatives or workstreams, ensuring tasks are scoped, tracked, and shared clearly with partners. Provide updates with accuracy and timeliness.
• Serve as the first line of response for internal users and business teams. Own follow-through on requests, blockers, and cross-functional questions.
• Partner with more senior technology and delivery peers to support integrations, issue resolution, and business process enhancements.
• Contribute to a culture of ownership, clarity, and problem-solving by showing up with consistency and focus.

Benefits

• Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches.
• Employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role.
• Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year.
• Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance.
• We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance.
• eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs!

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level