Technology Service Specialist

Blood Assurance•Chattanooga, TN

6h•Onsite

About The Position

Blood Assurance is seeking an in-office Technology Service Specialist. The primary duties will include responding to computer hardware and software related issues to keep technology performing reliably for Blood Assurance employees. Maintains hardware, software, and system administration (add/remove users) for daily operation of computers and telephone systems. Responsibilities include configuring, updating, troubleshooting, and repairing PC workstations, printers, telephones and A/V equipment. Some system administration of servers for operation, maintenance, security, and software applications. Prepares audio/ visual equipment and networks for business and training meetings.

Requirements

Ability to work in Office
Computer Science, Network Specialist, or equivalent 2 year technology Associates Degree required
Very good technical problem resolution skills
Ability to prioritize multiple projects
Self-motivated to quickly resolve technology problems
Demonstrated ability to communicate clearly and respectfully with end users while resolving technical issues

Nice To Haves

Vendor specific training 1 week coursework such as Microsoft and Cisco preferred
A+ certification and Mac products experience also preferred

Responsibilities

responding to computer hardware and software related issues
maintaining hardware, software, and system administration
configuring, updating, troubleshooting, and repairing PC workstations, printers, telephones and A/V equipment
system administration of servers for operation, maintenance, security, and software applications
preparing audio/ visual equipment and networks for business and training meetings