Technology Product Manager

Bank of America•Addison, IL

1d•Onsite

About The Position

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates’ physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! Job Description: This job is responsible for maximizing the value for one or more products. Key responsibilities include working with stakeholders to understand their needs, and with product owners or specialists to ensure they are aligning on priorities. Job expectations include ensuring delivery of products that meet client expectations, including features, security, availability, resiliency, timelines and costs. This Technology Product Manager role represents a significant leadership opportunity for an internal technology leader ready to expand their impact. The role owns technology strategy, roadmap, and delivery outcomes for two core Specialty Servicing functional domains, playing a pivotal role in shaping how we modernize legacy platforms, introduce workflow and orchestration capabilities, and adopt AI-enabled solutions. This position is intended for a proven contributor who is ready to: Operate at a strategic, enterprise level Influence across business and technology leadership Drive transformational change, not just incremental delivery

Requirements

Demonstrated technology leadership with experience owning initiatives that span multiple teams or applications.
Ability to operate strategically while remaining accountable for execution and outcomes.
Strong executive communication and presence, including the ability to influence without authority.
Deep understanding of software delivery lifecycles, Agile and hybrid delivery models, and dependency management.
Experience with solution design and architecture concepts, even if not hands-on coding.
Proven ability to identify risks, manage complexity, and drive results in a regulated environment.
Data-driven mindset, using insights and KPIs to guide prioritization and continuous improvement.
Financial Management
Influence
Solution Delivery Process
Stakeholder Management
Technical Strategy Development
Agile Practices
Analytical Thinking
Collaboration
Result Orientation
Risk Management
Business Acumen
Business Case Analysis
Data Management
Solution Design
Vendor Management
Bachelor’s degree or equivalent experience

Nice To Haves

Program or value stream financial management
Awareness of test engineering and quality practices
Familiarity with DevOps and release automation concepts
Exposure to application and data architecture standards
Understanding of digital experience, accessibility, and where AI can be leveraged to create quantifiable value

Responsibilities

Generates the vision and roadmap for the program based on customer requirements, industry trends, regulations, and the strategic direction for the business or technology domain
Communicates the program vision and roadmap to stakeholders, product owners and the teams
Oversees the budget(s) for one or more products by working closely with finance partners on both personnel and non-personnel expenses
Provides input into defining business capabilities and aligning them to products or creating new products to support them
Ensures product availability by partnering closely with demand and capacity teammates
Develops business cases for new products and additional features for existing products
Partners with the product owners and the teams to ensure that optimum value is obtained through technology and subject-matter expertise and understanding of the business and industry trends
Define and own the technology vision and multi-year roadmap for assigned Specialty Servicing domains.
Lead modernization efforts that reduce technical debt, simplify workflows, and enable scalable, resilient platforms.
Champion the adoption of modern engineering practices, workflow orchestration, and AI-enabled capabilities.
Serve as the primary technology counterpart to Business Product leaders, ensuring technology strategy aligns with business priorities and customer outcomes.
Translate business strategy into clear, actionable technology capabilities and sequencing.
Act as a trusted advisor to business partners on technology tradeoffs, risks, and opportunities.
Ensure delivery plans, feature prioritization, and dependencies align to the agreed roadmap.
Participate in program-, portfolio-, and train-level planning and synchronization activities.
Serve as the primary technology escalation point for delivery risks, proactively driving mitigation and resolution.
Partner closely with Architecture, Engineering, Security, Data, and Shared Services to deliver optimized end-to-end solutions.
Influence across application and domain boundaries to promote reuse, consistency, and architectural integrity.
Support teams in developing system flows, designs, and solution approaches that align with enterprise standards.
Identify, assess, and communicate technology risks and dependencies to senior leadership.
Contribute to business case development, sizing, and impact analysis, including application, team, and investment implications.
Ensure solutions released to production meet business needs, customer expectations, and security and resiliency standards.