Technology Operations

Wayne RESA•Detroit, MI

49d

About The Position

LINCOLN PARK PUBLIC SCHOOLS 1650 Champaign Lincoln Park, Michigan 48146 ANNOUNCEMENT OF VACANCY Technology 2025 - 2026 School Year POSITION: Technology Operations 1 Position

Requirements

Associate's Degree in Information Technology (IT) or equivalent experience
A combination of education, IT certifications, and specialized experience in an enterprise or school IT environment will be considered.
Must be self-motivated
Desire to learn and grow IT skill set
Excellent organizational, analytical, communication, and customer service skills.

Nice To Haves

Knowledge of Microsoft Azure Active Directory and Google Admin Console
Experience with help-desk/inventory systems
Experience with technology procurement
Experience using Google applications
Basic computer hardware knowledge

Responsibilities

Perform repairs, maintenance, and setup of student Chromebooks and related devices at the Chrome Depot.
Manage inventory of all district technology equipment, including computers, displays, and printers.
Coordinate summer deployment of student devices, including unboxing, setup, organization, and supervision of student assistants.
Deliver and collect devices between district buildings as needed.
Create, manage, and deactivate employee accounts in Microsoft/Azure and Google Admin Console environments.
Maintain secure authentication processes and assist staff with password resets, multi-factor authentication, and account access issues.
Conducts phishing campaigns and other cybersecurity awareness activities under the direction of the Director of Technology.
Respond to technology-related inquiries received through the district help desk; resolve routine issues and create tickets for complex requests.
Manages department purchasing, including obtaining quotes, preparing purchase orders, receiving equipment, and processing invoices.
Track software licenses and subscriptions to ensure timely renewals and compliance.
Assists in maintaining accurate records of technology assets and user access in accordance with district policy and security best practices.
Other Duties as Assigned