Technology Operations Coordinator

Safelite • Columbus, OH

2d • Onsite

About The Position

Provides cross-functional efforts, delivers objective analysis and insights, and executes on initiatives. Leads new projects, process improvements and customer experience enhancements. Drives business outcomes by following strategy framework, translates strategies into actionable and quantitative operational plans and manages executions of identified operations activities.

Requirements

• Bachelor's Degree in Information Technology or equivalent experience
• 1-3 years Demonstrable experience of using analytical tools (including Excel) to structure, transform, and visually represent complex data clearly, meaningfully and in a way appropriate to the audience
• 1-3 years Experience in business analysis in a technical environment, supporting large IT and business teams.
• 1-3 years Experience with network, hardware, software deployments, and installations.

Nice To Haves

• 1-3 years Experience working in a managed services environment
• Effectively communicates with business stakeholders through superb written and verbal communication skills demonstrated by technical acumen and clarity (High proficiency)
• Service oriented with an operational focus and continuous improvement (Medium proficiency)
• Ability to recognize, analyze and solve a variety of problems (Low proficiency)
• Demonstrated ability to define problems, draw valid conclusions and make decisions requiring the use of judgement (Low proficiency)
• Ability to manage time and prioritize overlapping projects (High proficiency)
• Familiarity with IT management and governance processes (Low proficiency)
• Must be able to effectively communicate with senior members of the business and IT organization (Medium proficiency)

Responsibilities

• Identify and coordinate with third-party vendors to accomplish activities in areas of responsibility
• Anticipate and resolve any problems, bottlenecks, or scheduling conflicts for deployments and focus on operationalizing and supporting all IT activities.
• Coordinate with cross-functional teams to leverage their knowledge and skill to removes roadblocks and solve problems and improve outcomes
• Oversee assignments, report on risks, issues, and accomplishments.
• Ensures equipment is ordered and available for planned work
• Build strong relationships with business stakeholders, partners, and internal team members.
• Performs other duties as assigned
• Complies with all policies and standards

Benefits

• Competitive weekly pay and bonus opportunities.
• Total job benefits valued at more than $10k. This includes a 401(k) plan with company matching, medical coverage plans customized to suit your needs and a commitment to work/life balance through our paid time off (PTO) programs, company holidays and paid volunteer days.
• Up to $5,250 in tuition reimbursement per year.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 5,001-10,000 employees