Technology Manager
About The Position
Fox 13 WTVT, the Fox O&O in Tampa, seeks an experienced on-premises Information Technology Manager. The ideal candidate will assist FOX Technology with technical support of desktop computers, servers, network, applications, and related technology used to operate the television station. Support includes specification, installation, and repair of computer systems and peripherals within established FOX Enterprise Technology standards and guidelines. Activities require interaction with TV station personnel as well as with other members of the FOX Enterprise Technology team to define requirements and deliver against project and support goals. The position provides one-on-one consultancy to end users as required. The employee in this position also assists in the maintenance and testing of network, servers, and associated equipment. The position’s responsibilities require independent analyses, effective communication, and problem-solving skills. Collaborate closely with Broadcast Engineering providing technical support and oversight of converged platforms. Work is performed with little supervision, requires initiative and good judgment. Other duties assigned as deemed appropriate and necessary. Schedules are subject to change as required by the stations business needs.
Requirements
- In depth technical familiarity on the deployment, support and effective use of standard technologies including, but not limited to:
- Technical: Bachelor's Degree or related experience is required
- Virtualization (VMWare), SAN Storage (HPE, NetApp, and Isilon)
- Cloud Services - Amazon EC2 Compute, S3 Storage & Workspaces
- Knowledgeable in security protocols and remediation
- Principles of NAC Appliances and End-point protection software (CrowdStrike and Tanium)
- DHCP and DNS
- Microsoft Windows and Linux server operating systems
- Microsoft Windows and Mac operating systems, along with Microsoft Office applications (Word, Excel, Outlook, and PowerPoint)
- Network printers and multi-function devices
- Diagnostic tools for on-prem, cloud, computer and network environments
- Systems and components for servers, workstations, and laptop computers
- Backup software (Veeam, Rubrik, etc.)
- Telephony PBX / VOIP – Cisco Call Manager
- Knowledgeable on collaboration applications (Slack, Box, Google Workspace, Password management, and Zoom)
- Candidates must be able to work extended hours, overnight, weekends and holidays
- Conceptual: Independent leader, able to work autonomously with little to no supervision
- Ability to manage multiple tasks concurrently
- Ability to communicate effectively both verbally and in writing
- Excellent leadership and interpersonal skills
- Well organized and methodical
- Show initiative and follow-up to ensure successful results
- Flexible and agile to respond to changes in a dynamic environment
Nice To Haves
- Knowledgeable on Switching (Cisco and Arista) and Firewalls (Palo Alto) is desirable
- Knowledgeable on Nutanix and AWS Outpost virtual environments is desirable
- Knowledgeable in broadcast systems (Avid, Grass Valley, Evertz, BitCentral, Chyron, Sony, Ross) is desirable
- Knowledgeable in Infoblox DHCP and DNS is desirable
Responsibilities
- Installation, configuration, and ongoing support of desktop computers, peripheral equipment and software within established standards and guidelines
- Work with vendors to resolve technical problems as necessary
- Work with others in Technology and Engineering community as appropriate to determine and resolve problems and/or meeting project objectives
- Works with numerous hardware, software, and network products in a multi-layered distributed computing environment
- Enforces company policies regarding security, privacy, and data loss prevention
- Ensure desktop computers interconnect seamlessly with diverse systems including associated file servers, email servers, Internet, news management, broadcast servers and business systems
- Orient staff on use of hardware, software, and security as needed
- Recommends and performs upgrades to ensure reliability, performance, and longevity in a variety of system environments.
- Assist with the procurement of hardware and software
- Maintain network infrastructure and integration with general guidance
- Maintain records, audits trails, and documentation to support policy and procedure and contribute to the general operating efficiency of the job
- Develop procedures and/or processes to manage workload
- Participate in corporate governance programs as required by policy
- Assist with support and deployment of telecom infrastructure
Benefits
- This role is also eligible for an annual discretionary bonus, various benefits, including medical/dental/vision, insurance, a 401(k) plan, paid time off, and other benefits in accordance with applicable plan documents.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
