Technology Systems Manager

Regions Bank • Birmingham, AL

12d • Onsite

About The Position

At Regions, the Technology Systems Manager manages the Information Technology (IT) infrastructure within the organization, including the physical network (e.g., WAN/LAN, servers, terminals) as well as server applications and software (e.g., PeopleSoft, Oracle).

Requirements

• Bachelor's degree in Computer Science or a related field and eight (8) years of related experience
• Or High School Diploma or GED and twelve (12) years of related experience
• Ability to enhance the technical expertise of team via coaching and development
• Ability to learn additional systems as needed
• Ability to manage and lead a team
• Excellent analytical skills, detail oriented, and customer service skills
• Excellent interpersonal skills and ability to interact with all levels of management and associates
• Excellent organizational and time management skills
• Familiar with a variety of the technology concepts, practices, and procedures
• Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook, etc.)
• Strong verbal and written communication skills
• Strong work ethic and self-motivation

Nice To Haves

• One (1) year of leadership or supervisory experience
• Banking/financial industry experience

Responsibilities

• Configures, installs, maintains, and upgrades server applications and hardware
• Provides advanced technical support to the organization's internal users of computer applications and hardware (e.g., PCs, servers, mainframes)
• Answers questions regarding system procedures, online transactions, systems status, and downtime procedures
• Collaborates with network services, software systems engineering, and/or application development to restore service and/or identify problems
• Provides strategies that focus on business initiatives and increasing overall customer satisfaction
• Participates in continuous improvement projects on occasions

Benefits

• Regions offers a benefits package that is flexible, comprehensive and recognizes that "one size does not fit all" for benefits-eligible associates.
• Paid Vacation/Sick Time
• 401K with Company Match
• Medical, Dental and Vision Benefits
• Disability Benefits
• Health Savings Account
• Flexible Spending Account
• Life Insurance
• Parental Leave
• Employee Assistance Program
• Associate Volunteer Program
• Opportunity to participate in the Long Term Incentive Plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 5,001-10,000 employees