Technology Systems Manager

Regions Bank-posted 4 days ago
Full-time • Manager
Onsite • Hoover, AL
5,001-10,000 employees
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At Regions, the Technology Systems Manager manages the Information Technology (IT) infrastructure within the organization, including the physical network (e.g., WAN/LAN, servers, terminals) as well as server applications and software (e.g., PeopleSoft, Oracle).

  • Configures, installs, maintains, and upgrades server applications and hardware
  • Provides advanced technical support to the organization's internal users of computer applications and hardware (e.g., PCs, servers, mainframes)
  • Answers questions regarding system procedures, online transactions, systems status, and downtime procedures
  • Collaborates with network services, software systems engineering, and/or application development to restore service and/or identify problems
  • Provides strategies that focus on business initiatives and increasing overall customer satisfaction
  • Participates in continuous improvement projects on occasions
  • Bachelor's degree in Computer Science or a related field and eight (8) years of related experience
  • Or High School Diploma or GED and twelve (12) years of related experience
  • Ability to enhance the technical expertise of team via coaching and development
  • Ability to learn additional systems as needed
  • Ability to manage and lead a team
  • Excellent analytical skills, detail oriented, and customer service skills
  • Excellent interpersonal skills and ability to interact with all levels of management and associates
  • Excellent organizational and time management skills
  • Familiar with a variety of the technology concepts, practices, and procedures
  • Proficiency in Microsoft Office (Excel, Word, PowerPoint, Outlook, etc.)
  • Strong verbal and written communication skills
  • Strong work ethic and self-motivation
  • One (1) year of leadership or supervisory experience
  • Banking/financial industry experience
  • Paid Vacation/Sick Time
  • 401K with Company Match
  • Medical, Dental and Vision Benefits
  • Disability Benefits
  • Health Savings Account
  • Flexible Spending Account
  • Life Insurance
  • Parental Leave
  • Employee Assistance Program
  • Associate Volunteer Program
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