WS - Summer INTERNSHIP - Pike County Schools Technology Maintenance Technician

University of Pikeville•Pikeville, KY

13d•$9•Onsite

About The Position

The Technology Maintenance Technician is responsible for installing, maintaining, troubleshooting, and repairing technology equipment and systems across the Pike County School District. This position ensures that Pike County Schools staff and students have reliable access to instructional and operational technology resources. Organization Description The Pike County School District serves the students of Pike County, Kentucky with 17 schools, over 7000 students, and over 1000 employees. With the eleventh largest pupil enrollment in the state, the Pike County School District boasts an academic performance level above most state testing indices. The district is dedicated to providing quality education and ensuring that all students have access to the resources and support they need to succeed.

Requirements

Must be a registered UPIKE student
A current UPIKE student with interest/major/minor in ITM and other computer science related fields.
Ability to diagnose and resolve technical issues efficiently.
Strong problem-solving and organizational skills.
Ability to communicate technical information in a clear, user-friendly manner.
Ability to prioritize tasks and manage multiple requests.
Customer-service mindset with a positive attitude.
Ability to manage multiple tasks simultaneously.
Able to work with a team.
Comfortable working both independently and in a team environment.
Must be able to manage stress, stay focused, and maintain professionalism in various work situations.

Responsibilities

Install, configure, and maintain desktop computers, laptops, tablets, printers, and other peripheral devices.
Troubleshoot and repair hardware, software, and basic network connectivity issues.
Perform routine maintenance and updates on devices and systems.
Assist with setup, maintenance, and support of classroom technology (projectors, smart boards, AV systems, etc.).
Respond to help desk requests in a timely and professional manner.
Maintain inventory of technology equipment and parts.
Support district-wide software applications and user accounts.
Perform basic network support, including cabling, connectivity checks, and troubleshooting.
Document repairs, updates, and service requests accurately.
Follow district policies for cybersecurity and data protection.
Provide basic technical support and guidance to staff and students.