Technology Implementation Specialist

ECC•Lakewood, CO

3d•$57,784 - $65,000•Hybrid

About The Position

The Technology Implementation Specialist will play a key role in helping ECC maximize its investment in our suite of technologies including: Word, Excel, Outlook, Teams, PowerPoint, Copilot and other IT technologies. This full-time, hybrid position (3 days in the office) requires a proactive individual who can learn advanced product features, deliver training, and provide guidance to staff. The role may involve occasional travel and demands strong communication skills, technical curiosity, and a passion for enabling productivity across the organization. In this position you will: Become a subject matter expert (SME) on ECC’s existing, and future, suite of technology products including: Word Excel Powerpoint Outlook Teams MS Copilot Maximizing the use of ECC’s suite of technology products within the organization. Develop organizational change management activities, including planning and delivering training programs to ensure successful adoption of new systems across non-technical end-users and departments Learn and share new features and functionality of the suite of technology products Track projects, communicate statuses to stakeholders, and implement corrective actions to ensure delivery of new systems Work with employees to understand challenges and recommend solutions. Lead training sessions and create tips-and-tricks newsletters for staff. Collaborate with teams to identify opportunities for efficiency and improved workflows.

Requirements

Knowledge of AI concepts and familiarity with Microsoft Teams and Outlook.
Self-starter with ability to set and achieve goals independently.
Curious and eager to learn new technologies and features.
Strong communication skills; able to create engaging presentations, emails, and newsletters.
Enjoys helping others succeed
Ability to work in a hybrid environment and travel as needed.
Associate’s Degree in an Information Technology field. An equivalent combination of education and experience may be substituted for this requirement.

Responsibilities

Become a subject matter expert (SME) on ECC’s existing, and future, suite of technology products including: Word Excel Powerpoint Outlook Teams MS Copilot
Maximizing the use of ECC’s suite of technology products within the organization.
Develop organizational change management activities, including planning and delivering training programs to ensure successful adoption of new systems across non-technical end-users and departments
Learn and share new features and functionality of the suite of technology products
Track projects, communicate statuses to stakeholders, and implement corrective actions to ensure delivery of new systems
Work with employees to understand challenges and recommend solutions.
Lead training sessions and create tips-and-tricks newsletters for staff.
Collaborate with teams to identify opportunities for efficiency and improved workflows.