Technology Enablement Lead - Executive Director

Morgan Stanley•New York, NY

About The Position

The ideal candidate is a self-driven, dedicated individual who can work well with both technical and non-technical audiences. You will be responsible for leading the communications surveillance program and its multi-year road map including the migration to a new platform by early next year. The candidate should respond well to change, quickly build partnerships, and devise new approaches for solving challenges in this complex space. Strong program management, technical, and interpersonal skills are required.

Requirements

Bachelor's degree in Computer Science, Information Technology, or related field
15+ years of experience in program management or technology leadership within financial services or regulated industries
Proven track record of managing large-scale technology migrations
Strong understanding of electronic communications compliance domain
Experience with platforms such as CSurv and EC (or similar communications archiving and monitoring tools)
Experience in Agile development lifecycle
Strong oral and written communication skills

Nice To Haves

Experience with cloud-based compliance solutions
Knowledge of cybersecurity and data governance principles
Experience working across time zones on a global team
Financial services experience

Responsibilities

Lead the communications surveillance program strategy, ensuring alignment with regulatory and business requirements
Manage governance, reporting, and stakeholder engagement across Technology, Compliance, and vendors
Oversee the end-to-end migration from CSurv to Enterprise Conduct, including planning, execution, and post-migration validation
Coordinate with engineering teams, vendors, and business units to ensure timely delivery and minimal disruption
Ensure adherence to firm-wide compliance standards and regulatory obligations for electronic communications
Partner with Cybersecurity and Firm Resilience teams to maintain data integrity and security during migration
Act as the primary liaison between Technology leadership, Compliance, and external vendors
Provide regular updates to senior management and executive stakeholders
Continuously improve program performance, reliability, stability, and resiliency
Continuously work to improve the efficiency of the platform and to reduce false positives
Work closely with global teams including Compliance, BUs, upstream teams, and technology partners