Technology Coordinator/Delivery Specialist

Gorges Volvo Cars•Omaha, NE

13d

About The Position

Do you like technology and interacting with excited clients? Then we are looking for you! This role takes place AFTER the vehicle has been sold by one of our Sales Consultants. As a technology specialist (also known as a product or tech demo specialist) you will be responsible to help clients setup their new vehicles, pair devices such as Bluetooth, and help to ensure that they understand how to fully use their new vehicle's features.

Responsibilities

Maintain a thorough understanding of the vehicle's technology features, including infotainment systems, safety systems, navigation, and connectivity options.
Demonstrate and explain the functionality of these technologies to customers, answering their questions and addressing concerns.
Assist customers with pairing their phones, setting up accounts, and customizing their vehicle's technology settings.
Provide technical support to both Sales and Service Clients and performing troubleshooting for technology-related issues.
Work closely with the sales team to ensure a positive customer experience and achieve sales goals.
Stay up-to-date with industry trends and product developments in the market