In this opportunity as Technical Project Manager for Case Center's Implementation Delivery and Security Compliance, you will: Work with cross-functional technical projects from initiation through delivery, as well as with existing customers. Coordinate with multiple stakeholders, including Thomson Reuters' Service Delivery/Operations, Product Technology, business, and customers Leverage tooling (e.g., Azure Monitor, Log Analytics) to provide service delivery tracking and ongoing reporting based on customer SLAs. Manage audit reviews of environment setup and configuration to ensure they meet technology standards, contractual obligations, and monitoring requirements. Partner across various teams to manage and track troubleshooting, incident fixes, client-reported issues, and actively monitor and communicate progress internally and with external customers. Manage recurring testing and validation of disaster recovery, business continuity plan, and penetration testing. Monitor cloud costs across customer and internal environments. Research and provide recommendations for cost optimizations and efficiencies. Support, track, and manage security compliance (currently SOC2 type 2, ISO 27001, Cyber Essentials, Cyber Essentials Plus, and PCI SAQ-D) and required processes for certifications. Keep current and comply with TR corporate security policies (cloud, data, etc.) as well as industry trends. Provide technical knowledge and support for customer inquiries, sales engagement (e.g., RFP responses), and contracting teams. Must be willing and able to pass customer-required background screening and security checks/tests (e.g., CJIS and/or UK SC Level Security Check, criminal background check, identity verification) Travel required as needed (10%). The above duties are typical of those required for this position. This list is not to be construed as all-inclusive. Other duties may be required or assigned.
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Job Type
Full-time
Career Level
Mid Level
Industry
Publishing Industries
Number of Employees
5,001-10,000 employees