Technology Business Analyst

CDK Global•San Jose, CA

2d•$98,000 - $109,000•Hybrid

About The Position

Under the direction of the Technology Management team, this position facilitates the collaboration between all technology managers and development teams working on complex business systems to identify and drive platform modernization improvements. Analyzing business systems to inform current state and optimize required change Soliciting business system needs and priorities from application teams and other stakeholders Using insights and data to clarify needs Communicating priorities and risks to stakeholders and leadership Executing and tracking deliverables with clear milestones Ensuring alignment with other CDK project and application teams Help execute business system transformation strategy by synthesizing external and internal data and communicating clearly to all stakeholders, facilitators, and partners. Principally responsible for contributing to business discussions while interpreting data, formulating reports and making recommendations based upon research findings and product expertise. Convert findings that contribute to actionable insights for application development teams.

Requirements

Bachelor’s degree in Computer Science, Business, or related field
2-3 years’ experience and expertise in quantitative, qualitative, and statistical methods
Organizationally savvy, with demonstrated ability to influence leaders and facilitate alignment and clear decision-making.
Excellent communicator, including written, verbal, and presentation skills.
Experience working in an Agile software development environment, and with Agile tools such as Jira and TFS a plus.
Experience in the Automotive OR relevant domain (e.g. rec & heavy)
Experience in collaborating with offshore agile teams.
Project management experience/skills.

Nice To Haves

MBA, MA Computer Science, Engineering.
STRONG LEADERSHIP, COLLABORATION, AND INFLUENCING SKILLS.
FUNDAMENTAL ANALYTICAL AND CONCEPTUAL THINKING SKILLS
COMPETENCY IN JIRA AND MICROSOFT APPLICATIONS INCLUDING WORD, EXCEL, AND OUTLOOK.
UNDERSTANDING OF PRODUCT MANAGEMENT SOFTWARE SUCH AS JIRA.
HISTORY OF USING UNSTRUCTURED DATA (TEXT ANALYTICS) TO DETERMINE KEY INSIGHTS
KNOWLEDGE OF SOFTWARE DEVELOPMENT LIFECYCLE (SDLC).
Experience working in an Agile software development environment, and with Agile tools such as Jira and TFS a plus.

Responsibilities

Evaluating business system workflows and data interactions, detailing interactions, uncovering areas for improvement, providing analysis to Engineering.
Contributing to ongoing reviews of workflows & data interactions, developing optimization strategies.
Participating in meetings and presentations to share ideas and findings.
Performing technical and functional business system analysis, documenting findings.
Gathering critical information from meetings and producing useful reports.
Working closely with key stakeholders, customers, product owners and managerial staff.
Acting as a fully integrated partner with internal clients to ensure alignment to business goals and effectiveness in informing and evaluating business strategies.
Ensuring solutions meet business needs and requirements from design to delivery.
Managing projects, developing project plans, and monitoring performance.
Updating, implementing and maintaining procedures.