Technology Account Lead, Financial Services

Guidehouse•Tysons Corner, VA

10d•$226,000 - $376,000

About The Position

Guidehouse is seeking a highly motivated and talented leader to be part of a team delivering large scale Information Technology (IT) transformation projects for Financial Services public sector, focusing on the SBA account. We are looking for an experienced professional who has a deep understanding of the SBA technology ecosystem, strong project management experience, significant technical writing skills, IT and digital transformation knowledge, and a passion for problem-solving, business development and service delivery. Our Technology Financial Services team members help our clients improve business value through optimizing the efficiency and effectiveness of their IT capabilities. This high performing group plays a critical role in multi-disciplinary teams. We enable our clients to understand, plan for, and realize strategic opportunities presented by information technology through a collection of capabilities such as Enterprise IT Management, Mission Enablement, IT Transformation, and IT organization optimization. On this team, you will focus on the “business” aspects of IT transformation, including but not limited to strategy, organizational change management; project, program, and portfolio management; communications and training; process mapping; and governance. In this role at Guidehouse, you will play a crucial role in steering the strategic direction and operational efficiency of technology services within the financial sector, SBA Account. This includes: Proactively designing and presenting client solutions relevant to the current goals and priorities of SBA Proactively leading the practice by driving the development of new business in the market, and providing technical advice across disciplines Joining an existing team applying deep industry expertise in the following service areas: Cloud, System Modernization, Low code / no code platforms, Data management, Operational strategy and effectiveness, and Managed Services Building strong networks within the firm to spot and capitalize on opportunities to get involved in projects that others are leading across several different business units and sectors Identifying and discussing key issues with our clients to identify potential opportunities Shaping and delivering various projects that exceed the expectations of our clients and our own assignment quality criteria Managing and delivering large projects by developing the project team, assessing engagement risks throughout, driving conclusions, and reviewing / challenging the output produced by the team Managing engagement financials Helping to grow and develop our team through hands on training and coaching

Requirements

BA/BS degree in engineering, computer science, finance, banking, or a related field
Minimum of 10 years of designing, implementing, and supporting complex business processes in multiple technology environments, preferably for SBA.
Minimum of 10 years designing, building, testing, and deploying the technical components required for successful technology solutions preferably for SBA
Minimum of 10 years of business process re-engineering experience in support of multiple technology solutions preferably for the SBA
Minimum of 10 years of designing, implementing, and supporting the modernization of legacy systems across multiple technology environments within a public sector agency or division preferably for the SBA
Minimum of 7 years of experience leading teams to generate a vision, establish direction and motivate members, create an atmosphere of trust, leverage diverse views, coach staff, and encourage improvement and innovation
Minimum of 7 years of experience leading the full sales cycle related to technology services and related consulting services including opportunity identification/qualification, relationship development, opportunity shaping and leading development of solicitation (RFP) response
High energy, persuasive, and someone who leads by example
Ability to thrive in a fast-paced challenging environment
Proven leader who can work directly with client senior management and lead Guidehouse colleagues
Manages the planning, organizing and delivery of tasks and projects, overseeing independent analyses and ensuring the quality of client deliverables
Aptitude for networking and sales
Excellent verbal and written communication skills
Creative problem-solving ability and a collaborative, consultancy mindset
Relationship-oriented with the ability to thrive in an organization where team-building and authentic relationships are vital
Demonstrated the ability to identify and address client needs; develop and sustain deep client relationships using networking, negotiation, and persuasion skills to identify and sell potential new service opportunities; preparing and presenting complex written and verbal materials including product demonstrations and technical whitepapers
Demonstrated the ability to define project resource requirements, project workflow, budgets, billing, and collection
Experience as a team leader to generate a vision, establish direction, and motivate members, create an atmosphere of trust, leverage diverse views, coach staff, and encourage improvement and innovation's
Researches problems and issues while developing and offering effective solutions for clients and developing strategy
Participates in various phases of business development opportunities and engagements, from pre-sale and initial scoping through final delivery and signoff
Writes, communicates, facilitates, and presents cogently to and for all levels of industry audiences including clients and internal staff and management
Per contractual requirements, US Citizenship is a requirement for this role

Nice To Haves

MBA desired
Demonstrates knowledge with a proven record of success directing efforts in leading teams and managing engagements with functional knowledge of financial services and technology solutions for SBA engagements.
Demonstrates proven intimate knowledge and success with leading teams to generate a vision, establish direction and motivate team members, as well as create an atmosphere of trust, leverage diverse views, coach staff, to encourage improvement and innovation
Demonstrates proven intimate knowledge of the common issues facing Guidehouse's clients of all Industries and Sectors, including clients in the Federal and State and Local governments
Consults, designs, implements, and contributes on industry applications for financial institutions
Assists clients in the implementation and support of technical solutions and improving business processes
Understands various application based solutions in one or more specific modules, as well as the common industry issues facing clients
Designs, builds, tests, and deploys technical solutions across various applications
Assists with technical efforts that involve the development, design, implementation, and support of business processes

Responsibilities

Proactively designing and presenting client solutions relevant to the current goals and priorities of SBA
Proactively leading the practice by driving the development of new business in the market, and providing technical advice across disciplines
Joining an existing team applying deep industry expertise in the following service areas: Cloud, System Modernization, Low code / no code platforms, Data management, Operational strategy and effectiveness, and Managed Services
Building strong networks within the firm to spot and capitalize on opportunities to get involved in projects that others are leading across several different business units and sectors
Identifying and discussing key issues with our clients to identify potential opportunities
Shaping and delivering various projects that exceed the expectations of our clients and our own assignment quality criteria
Managing and delivering large projects by developing the project team, assessing engagement risks throughout, driving conclusions, and reviewing / challenging the output produced by the team
Managing engagement financials
Helping to grow and develop our team through hands on training and coaching

Benefits

Medical, Rx, Dental & Vision Insurance
Personal and Family Sick Time & Company Paid Holidays
Position may be eligible for a discretionary variable incentive bonus
Parental Leave and Adoption Assistance
401(k) Retirement Plan
Basic Life & Supplemental Life
Health Savings Account, Dental/Vision & Dependent Care Flexible Spending Accounts
Short-Term & Long-Term Disability
Student Loan PayDown
Tuition Reimbursement, Personal Development & Learning Opportunities
Skills Development & Certifications
Employee Referral Program
Corporate Sponsored Events & Community Outreach
Emergency Back-Up Childcare Program
Mobility Stipend