Technician, Line Service

Mystic Jet Center, LLC•Trenton, ME

47d•Onsite

About The Position

Line Service Technician Primary Purpose of the Position The Line Service Technician (LST) attends to all service needs as they relate to and transient aircraft, catering to the needs of the jet owners, guests, and crews. While a LST's main job duties are focused upon the technical services provided to the aircraft (fueling, towing, parking, basic cleaning, etc.), exceptional customer service skills are vital for the successful completion of this role. The LST ensures that every arriving /departing aircraft receives all ground support services in a timely fashion with high energy and a smile. The Company Modern Aviation (the "Company") is a private equity-backed platform company launched in 2018 that is focused on the fixed-based operator ("FBO") sector. The Company has been rapidly growing through bolt-on FBO acquisitions and has significant additional committed capital from Apollo Management and Tiger Infrastructure Partners (its sponsors) to continue to grow the business through future acquisitions, capacity expansion at its existing locations and development of selective greenfield FBOs in the United States and the Caribbean. Modern's goal is to build the third largest national FBO network in the United States.

Requirements

Must be 18 years of age
Strong verbal and written communication skills
Exceptional mathematical skills
Valid Driver's License
Physically able to stand or walk for long periods of time
Must be able to lift up to 50 lbs
Due to heavy interaction with clients, candidates must possess strong interpersonal and verbal skills.
Must be tactful, courteous and conscience of client needs.
Must be able to work in various weather conditions such as snow, sleet, rain and hot/cold temperatures
Must be willing and able to work any shift when assigned
Must be willing to work weekends, holidays as needed

Nice To Haves

Basic knowledge of various aircraft types and servicing a plus.

Responsibilities

Responsible for all aircraft and ramp coordination during assigned shifts
Assist Line Manager and Line Technician Trainer with training new employees
Maintains shift reports and related paperwork
Must understand and exemplify what it means to be a partner at Modern Aviation.
Promotes and always maintains a positive image of Modern Aviation, to all personnel, members, volunteers, vendors, and the community.
Ensures a safe operation: protecting customers, staff, and equipment from harm.
Assists passengers and flight crews with our professional Seven Star Service: always offering additional services and exceeding customer expectations.
Responsible for the movement, placement, storage, de-icing, and fueling of an aircraft.
Operate a wide variety of aircraft ground support equipment.
Exemplifies ramp awareness regarding aircraft, debris on the ramp or impending inclement weather procedures.
Perform work with minimal supervision.
Ability to make fast decisions by using judgment consistent with company policies, standard operating procedures, and safety regulations.
Performs other duties deemed necessary and assigned by shift-lead or Line Manager.
Understands that this position may expose the partner to hazardous noise levels, chemicals, fumes, machinery, and inclement weather.