Technician - IT

SMS INFOCOMM CORPORATION
23hOnsite

About The Position

Responsibilities include implementation, maintenance, support, development of communications network. Essential Duties and Responsibilities include the following. Other Duties not listed may include assigned. Data Analysis/Communication/Issue Resolution Prevention - % of Job 80% Install new hardware/software and setup employee accounts. Build or configure new hardware, install and update software packages, and create and maintain computer networks. Provide first line computer related hardware and software support to end users. Design documentation with purpose statements, test plans, required personnel, hardware resources, costs estimates, and schedules. Other duties as assigned. Warehouse Efficiencies Cost Reduction - % of Job 10% Implements warehouse efficiencies and cost reduction programs to assist the company in making better merchandise flow decisions by conducting thorough analysis on key areas which are causing product and delivery issues. Builds and maintains a work environment that is positive and is supported by open feedback and two-way communication at all levels. Team Leadership - % of Job - 10% Responsible for maintaining a positive work environment while supporting the companys culture. Responsible for fostering a healthy and safe work environment, focusing on the well-being of all associates. Maintains and strengthens internal, external customer, and supplier relationships. Communicates and works well with all business partners. Ensures inventory management and merchandise allocation flows product through the warehouse in the most cost efficient and productive manner

Requirements

  • Requires a Bachelors degree in computer science or IS related field.
  • Working experience of 1-3 years computer hardware and software support.
  • Fluent in English.
  • Strong in written and oral communication skills
  • Ability to do multi-task and tasks prioritization.
  • Ability to work independently with minimal supervision.
  • Effectively communicates concepts with various levels of the organization.

Nice To Haves

  • Knowledge on SQL and database is a plus.
  • Manufacturing or service industry experience is a plus.
  • Demonstrated skill set while working with Temp Agency

Responsibilities

  • Install new hardware/software and setup employee accounts.
  • Build or configure new hardware, install and update software packages, and create and maintain computer networks.
  • Provide first line computer related hardware and software support to end users.
  • Design documentation with purpose statements, test plans, required personnel, hardware resources, costs estimates, and schedules.
  • Implements warehouse efficiencies and cost reduction programs to assist the company in making better merchandise flow decisions by conducting thorough analysis on key areas which are causing product and delivery issues.
  • Responsible for maintaining a positive work environment while supporting the company's culture.
  • Responsible for fostering a healthy and safe work environment, focusing on the well-being of all associates.
  • Maintains and strengthens internal, external customer, and supplier relationships.
  • Communicates and works well with all business partners.
  • Ensures inventory management and merchandise allocation flows product through the warehouse in the most cost efficient and productive manner
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