Student-Hourly: Technician Information Technology Services

Front Range Community College • Westminster, CO

61d • $16

About The Position

Applicants do not have to qualify for work-study funds from Financial Aid. Starting rate for new hires is $16.00 per hour. Up to 20 hours per week across all student positions. SELECTION PROCESS Preliminary screening will be made on the basis of completed application package submitted by candidate. Completed application package includes A submitted application A copy of current class schedule. Students may copy their class schedule from eWolf and paste into a Word document. Then save it to your desktop in order to upload to the application in the "Attachments" step. You can also attach a cover letter and/or resume, but it is not required. All application materials become the property of Front Range Community College and cannot be copied. FRCC will conduct a criminal background check on selected candidate. Employment offers and continued employment are contingent upon receiving a satisfactory report. This posting may be used to fill one or more similar positions in the future. NOTE TO STUDENTS: Please use your student email address when applying for Work Study/Student Hourly positions.All communication will be through your student email address only. You may need to check your spam folder. FRCC is committed to diversity and inclusion and is intentional about creating a learning and working environment that recognizes the value of individual and group differences. As an equal opportunity employer, we welcome and encourage inquiries from applicants who will contribute to the cultural and ethnic diversity of our college. FRCC does not discriminate on the basis of race, ethnicity, age, color, gender, gender identity or expression, sexual orientation, disability, religion, or national origin in employment or in our educational programs and activities.

Requirements

• Must be willing to learn technology skills specific to the department's needs.
• Comfortable working with technology and people.
• Professional when interacting with both customers and peers.
• Must be a FRCC student enrolled in at least 6 credits for the current semester
• Applicants do not have to qualify for work-study funds from Financial Aid.

Responsibilities

• Greet and assist customers in the Computer Commons.
• Aid users with basic login procedure.
• Reset passwords and unlock accounts.
• Resolve printing issues.
• Accurately record service requests.
• Provide tier 1 and 2 desktop support with a variety of software, including Microsoft Office, Teams, SharePoint.
• Troubleshoot and solve tier 1 and 2 hardware issues for both admin users and classrooms in a timely fashion.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Educational Services
• Education Level: No Education Listed