Technical Writer

Rajant CorpMalvern, PA
16hOnsite

About The Position

Technical Writer – Wireless Networking Products RAJANT CORPORATION , the 20+-year leader in industrial wireless patented Kinetic Mesh® networking solutions, providing full mobility and autonomous products, is seeking a Technical Writer. Are you passionate about turning complex technical ideas into clear, useful content? We are looking for a Technical Writer to craft exceptional user manuals, data sheets, and documentation for our cutting-edge communication technologies. Join our small, collaborative team to drive real-world results in industries like mining, military, and telecom to support our global customers. About the Role: As a Technical Writer for Rajant, you will work within a group of writers to deliver content for new product releases and updates. You create and curate content that helps our diverse, global audience understand and use our software and hardware products. You also help define internal processes, maintain overall content standards, and drive the evolution of our technical content for customer audiences and end users. To succeed in this role, you must be naturally curious and collaborative, and enjoy clearly explaining complex technologies across a large product suite. You are able to deliver consistently with management supervision and guidance as part of a collegial and supportive team.

Requirements

  • Bachelor's degree and minimum two years’ experience as a Technical Writer (or related course work).
  • Excellent written and verbal communication skills.
  • Proficiency in English grammar and writing principles.
  • Proven track record of contributing to documentation projects from inception through delivery.
  • Assist with managing writing projects through multiple milestones, and manage more than one project at a time.
  • Proactive mindset, taking initiative to root out and assimilate information and formulate next steps toward delivery.
  • Strong curiosity and desire to learn about technology.
  • Ability to install and operate software products with assistance.
  • High attention to detail with a strong focus on content accuracy and quality.
  • Ability to build relationships that provide ongoing access to information.
  • Ability to understand basic editing concepts and write technical copies for various types of documents for a program/project of similar complexity.

Nice To Haves

  • A problem-solving and continuous improvement mindset.
  • Writing content for software and hardware products.
  • Exposure to working within an agile development methodology.
  • Ability to perform Git operations including branching, repository management, pull requests, and resolving merge conflicts.
  • Familiarity with writing in Markdown.
  • Experience using desktop publishing tools, such as Adobe InDesign.
  • Experience using image editing software, such as Adobe Photoshop.

Responsibilities

  • Assist in preparing and maintaining user guides, product manuals, specification sheets, and technical publications
  • Gather technical information and prepare written text
  • Interview subject matter experts and create content appropriate for the target audience
  • Work with desktop publishing tools, image editing software, and document design applications
  • Participate in agile activities (daily standup, sprint planning, and sprint review) to track and share project status
  • Review and copyedit fellow writers’ content to promote consistency and quality, and ensure documentation meets standards and guidelines
  • Collaborate with other departments and stakeholders to ensure proper documentation approval prior to release
  • Contribute to and support multistage documentation projects with assistance from managers and peer writers

Benefits

  • Professional growth: Opportunity to work with cutting-edge Kinetic Mesh® networking technology. We invest in our team’s development through on-the-job training and chances to take on new responsibilities as you grow.
  • Collaborative culture: Be part of an award-winning workplace with a tight-knit team of engineers and innovators. We pride ourselves on a fun, inclusive environment where your contributions matter. (Rajant has been recognized as a Best Place to Work in Pennsylvania & Kentucky.)
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