Technical Writer

ZEISS•Dublin, CA

4d•$82,000 - $102,500•Onsite

About The Position

How many companies can say they’ve been in business for over 179 years?! Here at ZEISS, we certainly can! As the pioneers of science, ZEISS handles the everchanging environments in a fast-paced world, meeting it with cutting edge of technologies and continuous advancements. ZEISS believes that innovation and technology are the key to a sustainable future and solutions for global change. We have a diverse range of portfolios throughout the ZEISS family in segments like, Industrial Quality & Research, Medical Technology, Consumer Markets and Semiconductor Manufacturing Technology. We are a global company with over 42,000 employees and have over 4,000 in the US and Canada alone! Make a difference, come join the team! Location/Region: This position is located in Dublin, CA What’s the role? In this role, the technical writer will be responsible for collaborating with the in-house project team as well as offshore resources to support new product development and sustaining projects. They will be responsible for the generation of Information for Use (IFU) documents and other end-user documents localized into multiple languages, as well as product label creation and release. They will coordinate and drive localization efforts via third party suppliers.

Requirements

BA in Technical Writing, English, Journalism or equivalent experience required.
Technical writing experience producing customer-facing product documentation is desired (User Guides or IFU, Online Help, Quick Start Guides, Installation Manuals, Release Notes, etc.)
Proven expertise using Adobe FrameMaker to produce and maintain large documents (200+ pages).
In-depth knowledge of DITA / XML / HTML / SGML coding, linking, and formatting concepts.
A minimum of four (4) years of relevant experience.
Ability to work independently, manage schedules and coordinate resources across different projects while adhering to tight schedules.
Must be able to work in the Unites States without visa sponsorship.

Nice To Haves

Experience with Schema ST4

Responsibilities

Develop a thorough understanding of ophthalmic diagnostic devices and software applications to produce effective, well-written user manuals.
Coordinate with third party vendors to scope, develop and deliver documentation, labeling and translation deliverables across different projects.
Drive streamlining of technical writing and localization processes, and lead continual improvement activities for the team.
Participate in the ongoing Digital Transformation efforts.
Scope, plan and execute projects which include generation, review and release of end-user documents in accordance with business priorities.
Coordinate the release of product labels including instructions for use, quick start guides, device markings, package labels, artwork, and other user-facing documentation.
Coordinate the review of product labeling against market regulations and industry performance standards to determine compliance and fitness for release to markets.
Ensure that the product literature and labeling are consistent, clear, technically accurate, complete, and meet regulatory, marketing, and branding requirements.
Organize and facilitate content and quality reviews of the literature and labeling.
Proactively communicate with all relevant parties and manage timelines and deadlines for documentation projects.
Ensure regulatory compliance, accuracy, timely completion, and version control of all new and revised labels.
Comply with relevant Standard Operating Procedures (SOP) and closely monitor activities to maintain regulatory compliance.