Technical Writer

Väderstad AB•Wahpeton, ND

About The Position

The Technical Writer will ensure new and existing publications are written in accordance with established documentation procedures and accurately present details of the product or process. The Technical Writer will review and edit written work as needed, as well as facilitate any requests for additional information needed to complete projects. Accountabilities Create and maintain Service Guides for US and Canada Work on Quality Campaigns as needed, both US and Canada Research data, specifications, components, etc. as required for assigned aftermarket projects Perform all technical calculations as required for the assigned projects Ability to work with minimal supervision and as a member of a team Will have good communication and interaction with the design team and production team Oversee, review and deliver documents to meet target dates (Product Quality Campaigns, Service Bulletins, Knowledge Objects, Service Manuals, Schematic Guides, etc.) Define resource requirements, plan and prioritize resources, and manage personnel in daily duties and responsibilities based upon business and compliance requirements. Provide excellent customer service to all internal customers Other tasks as required. Education/Experience Technical Writing experience and education. Experience working with Service Guides will be considered an asset. Excellent computer skills are essential for this position - Must be able to operate typical computer programs – Excel, Word, PowerPoint, etc. Experience in Adobe suite an asset An acceptable combination of education and work experience LEAN training (yellow) an asset Knowledge of hydraulics, pneumatics, electronics, and electrical circuits are assets Knowledge of and experience with current farming practices and equipment an asset Core Competencies Excellent research and writing skills along with an understanding of information design, information architecture, training material development, illustration and graphic design Ability to deliver high quality documentation with a strong attention to detail Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures Ability to efficiently gather and research information for use in technical documentation Strong communication skills Customer Focus Problem Solving Analytical thinking Detail Orientated Accountability and Dependability Work Conditions Shop exposure may be required if prototyping and testing projects. Mostly office-based. At times, may be asked to visit farmers and their machines Moderate to high stress environment as work deadlines are reached or providing customer support Overtime as required Lifting or moving up to 50 lbs may be required Väderstad provides modern agriculture with innovative, highly efficient agricultural machinery and methods. By simplifying work and improving results for the farmer, the company's vision is to become the world's leading partner for outstanding emergence. The group is family owned and the head office is located in Väderstad, Sweden. Väderstad is represented in 40 countries and on all continents. In 2022, Väderstad had 2000 employees and a turnover of 550 MEUR. We respect the privacy of candidates for employment. This Privacy Notice sets forth how we will use the information we obtain when you apply for a position through this career site. If you do not consent to the terms of this Privacy Notice, please do not submit information to us.

Requirements

Technical Writing experience and education.
Excellent computer skills are essential for this position - Must be able to operate typical computer programs – Excel, Word, PowerPoint, etc.
An acceptable combination of education and work experience
Excellent research and writing skills along with an understanding of information design, information architecture, training material development, illustration and graphic design
Ability to deliver high quality documentation with a strong attention to detail
Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures
Ability to efficiently gather and research information for use in technical documentation
Strong communication skills
Customer Focus
Problem Solving
Analytical thinking
Detail Orientated
Accountability and Dependability

Nice To Haves

Experience working with Service Guides will be considered an asset.
Experience in Adobe suite an asset
LEAN training (yellow) an asset
Knowledge of hydraulics, pneumatics, electronics, and electrical circuits are assets
Knowledge of and experience with current farming practices and equipment an asset

Responsibilities

Create and maintain Service Guides for US and Canada
Work on Quality Campaigns as needed, both US and Canada
Research data, specifications, components, etc. as required for assigned aftermarket projects
Perform all technical calculations as required for the assigned projects
Ability to work with minimal supervision and as a member of a team
Will have good communication and interaction with the design team and production team
Oversee, review and deliver documents to meet target dates (Product Quality Campaigns, Service Bulletins, Knowledge Objects, Service Manuals, Schematic Guides, etc.)
Define resource requirements, plan and prioritize resources, and manage personnel in daily duties and responsibilities based upon business and compliance requirements.
Provide excellent customer service to all internal customers
Other tasks as required