OVERVIEW The Technical Writer is part of the Engineering team and is responsible for analyzing, organizing, writing, editing, laying out, and producing the end user’s technical documentation. This documentation includes Installation, Operation, Maintenance, Troubleshooting, Change Parts and Training Materials. ESSENTIAL FUNCTIONS & RESPONSIBILITIES Meet with Subject Matter Experts, including mechanical and electrical engineers, project managers, and assemblers, to learn about and document the equipment and its functions. Plan and organize content and format of all manuals, including publishing the company’s first standard for technical writing. Document technical information based on engineering drawings, contracts, schematics, order data sheets, and technical specifications. Photograph machinery and create all graphic content. Verifies accuracy of content by obtaining subject matter experts' technical reviews or performing hands-on reviews and cross-checking final documents to ensure accuracy and completeness. Establish documentation standards, templates, and best practices to ensure consistency and scalability. Maintain documentation updates in line with product releases, ensuring timely revisions that reflect new features, enhancements, or changes. Gather and incorporate feedback from users to continuously improve documentation clarity and usefulness. Ensure documentation is optimised for searchability, readability, and accessibility best practices. Maintain and improve existing documentation, including guides, manuals and tutorials. Analyse, assess and report the impact of technical content. Stay updated on advancements in software, tooling and systems design to incorporate industry best practices into documentation. Ensure documentation adheres to company branding and style guidelines.
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Job Type
Full-time
Career Level
Mid Level