Technical Writer
About The Position
The Technical Writer will work with subject matter experts and key stakeholders within the organization create various types of user documentation, including how-to guides, references, manuals, cheat sheets, or instructions. Will be tasked with taking technical ideas/information and translating into easily understandable concepts and instructions. Documentation may include the use of different technical equipment, computer systems, operating systems, software applications, etc. The Technical Writer is required to review already written technical documents and make changes in them if required.
Requirements
- Demonstrated ability to create documentation with appropriate grammar and spelling
- Efficient in reviewing and editing technical documents
- Intermediate to advanced knowledge of Microsoft Office products
- Ability to build and maintain effective working relationships
- Basic project management/organizational skills
- Ability to work under tight timeframes
- Bachelor's degree or equivalent combination of education and professional work experience
- 2 - 5 years of related experience
- Proven working experience in technical writing of software documentation
Nice To Haves
- SAP ERP 2005 (ECC 6.0) Order to Cash process knowledge a plus
- Oil and Gas industry knowledge a plus
- Experience with Information Mapping methodology and templates a plus
- Experience with ANCILE Uperform software a plus
Responsibilities
- Work with internal teams to obtain an in-depth understanding of the system, process or procedure in order to document steps
- Analyze existing and potential content, focusing on reuse and single-sourcing opportunities
- Organize material and complete writing assignments according to set standards regarding order, grammar, clarity, conciseness, style, and terminology
- Create and maintain the information architecture
- Produce high-quality documentation that meets applicable standards and is appropriate for its intended audience
- Write easy-to-understand user interface text, online help and developer guides
- Create user documentation for a variety of material, including how-to guides and instruction manuals.
- Ensure technical verbiage is easy to understand by the layperson
- Write clear and concise policies and procedures
- Assist in the maintenance and management of documentation repository software, including version control
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Number of Employees
5,001-10,000 employees
