Technical Writer

Zone IT SolutionsCharlotte, NC
5d

About The Position

Zone IT Solutions is seeking for a Technical Writer responsible for developing and maintaining enterprise-level technical documentation supporting data governance, data privacy, and cybersecurity initiatives.

Requirements

  • 7+ years of experience in technical writing within regulated or enterprise environments
  • Strong expertise in cybersecurity, data privacy, and data governance documentation
  • Experience with compliance frameworks (NIST 800-53, SOX, ISO 27001, GDPR)
  • Ability to translate complex technical and regulatory requirements into clear documentation
  • Experience producing audit-ready policies, procedures, SOPs, and controls
  • Proficiency with SharePoint, Confluence, and CMS tools
  • Ability to create process flows, data flow diagrams, and visual documentation
  • Strong collaboration skills with engineering, cybersecurity, risk, legal, and compliance teams
  • Excellent written communication and attention to detail
  • Bachelor’s degree or equivalent relevant experience
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